Graph/Improve/Down - Color

A Quicker and Safer Trip, Door to Door

Coordinating transport times with other departments, and ensuring labs and meds are ready
Ordering new, wider and more accessible chairs to make it easier to move patients
Creating a new and dedicated transporter position to faciliate trips

What can your team do to work effectively with other teams? What else could your team do to better understand patients' needs?

What can your team do prevent injuries before they happen?

Creating a rewards and recognition program for perfect attendance
Educating and coaching staff about attendance, improving communication and rebuilding trust
Creating flexible schedules, approving last-minute vacation requests and working to raise morale

What can your team do to reward and recognize one another?

Quiet on the Floor. It’s Nap Time

Instituting a regular nap time, testing both 1-3 p.m. and 2-4 p.m. slots
Communicating to staff and families about nap time, to be quiet and posting alerts
Coordinating with other departments to see if adjustments to time period are needed

What can your team do to try out different potiential solutions without being afraid of failure?

scarrpm Mon, 12/12/2016 - 13:54

Improving Delivery Times for Inpatient Meds

Posting laminated cards at med stations of commonly used drugs and where these are regulary stored
Delivering drugs 15 minutes prior to adminstration to allow time to be prepared
Color-coding bins of new meds to distinguish from a patient’s discontinued meds

What can your team do to plan ahead and prepare in advance to anticipate patient needs?

scarrpm Fri, 11/18/2016 - 09:09

Make Shorter Lines a Team Effort

Communicating with the customer
Addressing the customers’ complaints
Getting the entire team involved in making an effort to improve customer service

What can your team do to listen to and address feedback from patients and members?

scarrpm Thu, 11/17/2016 - 10:50

What can your team do to consolidate resources and improve efficiency?

What can your team do to approach a serious issue in a more playful way? What else could your team do to help "violators" change without blame?

To Prevent Falls, No Patient Walks Alone

What can your team do to reduce slips, trips and falls in your area? What else could your team do to create a culture of safety?

Laureen Lazarovici Sun, 08/28/2016 - 18:35

Studying what other labs were doing and researching the latest technology
Collaborating on the purchase of new equipment and gaining support to fast-track the installation
Cross-training staff on use of new equipment and departmental processes

What can your team do to be more collaborative with departments you frequently work with? What else could your team do to cross-train staff?