TTP

• Conducting a motion analysis of sorting and delivering packages
• Purchasing more carts and hand trucks
• Enforcing an existing agreement with suppliers to split deliveries among departments

What can your team do to engage co-workers in a conversation about safety? What else could your team do to identify the next potential injury for employees and patients?  

• Cultivating a culture of partnership and freedom to speak up with new ideas
• Enlisting a physician champion to approach the regional medical director
• Researching the new technology, including its money-saving potential 

What can your team do to identify the barriers that stop employees from speaking up? What else could your team do to encourage everyone to share ideas, suggestions and concerns?

• Checking HealthConnect when female health plan members come in for flu shots
• Working cooperatively among different departments to ensure patients get preventive screenings
• Building time into clinic schedules for same-day appointments

What can your team do to collaborate with other departments and help make the care experience even better for our members and patients?  What else could your team do to make KP the best place to work and receive care?