Issue Resolution (classroom) | Labor Management Partnership

Submitted by Beverly White on Tue, 10/26/2021 - 15:57

LSR-1983 (LMPSITE-1521)

This course helps learners to understand the best ways to manage conflict and the components of Issue Resolution (IR) and its benefits.

Beverly White

Laureen Lazarovici

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Wed, 10/27/2021 - 12:00

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Issue Resolution (classroom)

Course description

The goal of this course is to teach employees about issue resolution (IR)—a system for quickly resolving workplace issues by those directly involved with the issues. This course helps learners to understand best ways to manage conflict, the IR components, and the benefits to use this system as an alternative (not a replacement) for the grievance process.

Path to Performance

N/A

Duration

45 minutes

Who should attend

UBT Co-leads, stewards and management leaders who work with teams to resolve conflicts

Course requirements

Labor Management Partnership Orientation (LMPO)

Recommended Consensus Decision Making (CDM) and Interest-Based Problem Solving (IBPS)

Enrollment information

Class

For classroom training, contact your regional training leaders for more information.

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Learning Portal

Learn how to quickly resolve workplace issues.

This course helps learners to understand the best ways to manage conflict.

Path to Performance Dimensions

Training

Content Type

Course Description

Content Goal

Instruct

Subject

Interest-Based Problem Solving

LMP Processes

LMP Concepts