After-visit summaries

Poster: Taking Care From A to Z

Submitted by Kellie Applen on Tue, 01/04/2011 - 20:13
Region
Southern California
Tool Type
Posters
Format
PDF
Keywords
surgery
Kaiser Permanente
South Bay Medical Center
Labor Management Parnership
Topics
Service
Role
Frontline Physicians
Frontline Workers
Content Section
Postcards to Posters
Taxonomy upgrade extras
bulletin board packet
bb_takingcare_atoZ

This poster features a Southern California surgery team that improved customer service by passing out more after-visit summaries to members.

Non-LMP
Tool landing page copy (reporters)
Taking Care From A to Z

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
UBT co-leads, union members and fronline managers

Best used: 
This poster features a Southern California surgery team that improved customer service by handing out more after-visit summaries to members. Post on bulletin boards, in break rooms and other staff areas.

Released
Tracking (editors)
Obsolete (webmaster)
not migrated
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