Quality

Making Early Detection Easy With Screening Prompts

  • Designating and training a HealthConnect super-user on the team
  • Coaching and mentoring all team members on using the prompts in HealthConnect to urge patients to agree to sceenings and book appointments
  • Tracking how often staff members remind patients to get screenings

What can your team do to ensure that members and patients get their necessary screenings? What else could your team do to coach and mentor HeatlthConnect super-users?

Team Helps Patients Heal at Home
  • Coming together from various departments (orthopedics, physical therapy, pharmacy) to teach a class for patients about what to expect before, during and after surgery
  • Rounding on patients in interdisciplinary teams
  • Making discharge calls and leveraging home health nurses as the bridge between hospital and home

What can your team do to better coordinate with other departments to improve patient care? What else could your team do to help everyone adapt to change in the workplace?

 

Laureen Lazarovici Fri, 08/05/2016 - 18:42

Got Backlogs? Expand the Night Shift!

  • Acknowledging and addressing resistance to change as the team experimented with changes
  • Setting a clear goal of wanting to reduce excessive overtime 
  • Deploying more workers to the night shift

What can your team do to improve workflow and enhance the experience of our members and patients? What else could your team do to make KP the best place to work and receive care?

 

Worker Wins Support for Life-Altering Test

  • Cultivating a culture of partnership and freedom to speak up with new ideas
  • Enlisting a physician champion to approach the regional medical director
  • Researching the new technology, including its money-saving potential 

What can your team do to identify the barriers that stop employees from speaking up? What else could your team do to encourage everyone to share ideas, suggestions and concerns?

 

Cooperation Among Departments Helps Women Get Needed Screenings

  • Checking HealthConnect when female health plan members come in for flu shots
  • Working cooperatively among different departments to ensure patients get preventive screenings
  • Building time into clinic schedules for same-day appointments

What can your team do to collaborate with other departments and help make the care experience even better for our members and patients?  What else could your team do to make KP the best place to work and receive care?

 

Meet Your National Agreement: Champions for Health and Safety

Submitted by Laureen Lazarovici on Fri, 05/13/2016 - 00:06
Region
Program-wide
Topics
Total Health
Workplace Safety
Role
Frontline Managers
Frontline Workers
Hank
Spring 2016
Request Number
sty_Hank47_meet your national agreement
Long Teaser

This ongoing feature highlights key sections of the new 2015 National Agreement. First up: Team-based champions for health and safety.

Communicator (reporters)
Non-LMP
Editor (if known, reporters)
Tyra Ferlatte
Photos & Artwork (reporters)
Health is a team sport for these colleagues at the lab at the South Bay Medical Center in Southern California, including members of UFCW Local 770 and SEIU-UHW, who take Instant Recess® together.
Only use image in listings (editors)
not listing only
Highlighted stories and tools (reporters)
Champion the Cause

Health, wellness and safety is in a team's best interest. And it can really pay dividends when everyone takes part.

Of course, a champion can help push a program in the right direction and get everyone moving.

Take part in the activities your team's Health and Safety Champion organizes. Learn more about what the champions can do. 

Status
Released
Tracking (editors)
Story content (editors)
Headline (for informational purposes only)
Meet Your National Agreement
Deck
By helping create a better workplace, new advocates also help improve patient care
Byline
Otesa Miles
Story body part 1

Rotonya Parker decided her journey to a healthier lifestyle could use some traveling companions.

She was already eating better and being more active when she learned that her unit-based team needed a Health and Safety Champion.

“I thought I should volunteer because doing it as a team would be an extra incentive,” says Parker, an external referral coordinator in Atlanta and a member of UFCW Local 1996. Since stepping up, she’s shared healthy recipes with her team and is planning a contest to see who walks the most.

Her activities help her UBT fulfill part of the 2015 National Agreement: The latest Path to Performance requires that Level 1 UBTs identify a Health and Safety Champion, who will help build the “culture of health and safety” required of Level 5 teams.

UBTs began identifying champions last fall. In January, they all received “Walk & Roll” buttons to help encourage their colleagues. They got going with an emphasis on walking and moving. In February, the theme was speaking up at work about safety concerns. Each month has a new focus.

With 32 years at Kaiser Permanente in Los Angeles under his belt, Darren “Tree” Wallace, a lead attendant in environmental services (EVS), offered to be his UBT’s champion. EVS departments frequently have a higher rate of workplace injuries, Wallace notes, so safety is key. Members of his UBT share daily tips about everything from how to avoid needle sticks to the proper way to push and pull.

“You don’t want to be old, retired and injured,” says Wallace, a member of SEIU-UHW. “You have to make sure your body is safe at work and at home.”

Take a break to thrive

For Johnyia King Turner, RN, a UFCW Local 400 member in the Mid-Atlantic States, volunteering to help her UBT as a champion was an obvious choice. Turner, who recently began working in Gastroenterology at Largo Medical Center in Maryland, frequently held two-minute thrive breaks when she worked at Capitol Hill Medical Center in Washington, D.C.

“We did squats, wall push-ups or ran in place,” Turner says. As lead nurse, she also presented safety messages in UBT meetings and paused during the workday to have quick safety conversations.

She says the messages were well received: “If you are not healthy and you are not safe, it decreases productivity and we can’t assist the members.” 

She’s excited to have a formal title to go with her passion. “I have my Walk & Roll button, and I encourage everyone to walk the stairs,” she says—and adds, laughing, “Now that I’m official, I can really go run my mouth and tell people what they need.”

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Making Early Detection Easy

Region
Northern California
Keywords
kristi kelli-beck
arnold liu
diana crick
dee dee crick
Redwood City Medical Center
prevention
prompt
cancer screening
ophthalmology
Topic
Preventive Care
Quality
Request Number
VID-131_Making_Early_Detection_Easy
Long Teaser

By working in partnership and leveraging the power of Kaiser Permanente's electronic health records, this eye care team at Redwood City Medical Center helps patients get the cancer screenings they need.

Communicator (reporters)
Non-LMP
Editor (if known, reporters)
Non-LMP
Notes (as needed)
VID-131_Making_Early_Detection_Easy/VID-131_Making_Early_Detection_Easy_1.jpg
Video Media (reporters)
Download File URL
VID-131_Making_Early_Detection_Easy/VID-131_Making_Early_Detection_Easy_720e.mp4
Running Time
2:57
Status
Released
Tracking (editors)
Date of publication

By working in partnership and leveraging the power of Kaiser Permanente's electronic health records, this eye care team at Redwood City Medical Center helps patients get the cancer screenings they need.

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