Poster: Addressing Complaints Improves Service

Submitted by Shawn Masten on Fri, 03/02/2012 - 23:48

This poster describes how the Fresno Health Information Management UBT used directional signs and restaurant pagers to improve customer service.

Non-LMP
Status
Released
Tool Type
Posters
Format
PDF
Topics
Performance Improvement
Service
Role
UBT Consultants & UPRs
UBT Co-Leads
Content Section
Postcards to Posters
Taxonomy upgrade extras
bulletin board packet
bb_Fresno HIM
Tool landing page copy (reporters)

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
UBT members, co-leads and consultants

Best used:
This poster describes how the Fresno Health Information Management UBT used directional signs and restaurant pagers to improve customer service. Post on bulletin boards, in break rooms and other staff areas.

 

Headline (for informational purposes only)
Poster: Addressing Complaints Improves Service
Tracking (editors)
Date of publication
Classification (webmaster)
Subject
Workforce Development
Obsolete (webmaster)
Media Type
poster
PDF
Vehicle/venue
bulletin board packet
not migrated
Archived content
Live, non-archived content
Medium Teaser

How the Fresno Health Information Management UBT used directional signs and restaurant pagers to improve customer service.

Short Teaser

Great ideas from a Fresno Health Information Management UBT.

This has been edited
1
Content Type
Tool
Content Goal
Instruct
Subject
Efficiency
Service
Performance improvement
Unit-based team concepts
Value Compass Concepts