how-to

How to Find UBT Basics on the LMP Website

Topic
Role
Request Number
ED-1675
Long Teaser

 This handy video will help you find and use the UBT Basics section of the LMP website.

Communicator (reporters)
Laurie Lezin-Schmidt
Editor (if known, reporters)
Laureen Lazarovici
Video Media (reporters)
Download File URL
https://content.jwplatform.com/videos/BR0stgh6-iq13QL4R.mp4
Running Time
:24
Status
Released
Tracking (editors)
Date of publication
Migrated
not migrated

LMP Website Overview

Role
Request Number
ED-1376
Communicator (reporters)
Laurie Lezin-Schmidt
Editor (if known, reporters)
Laureen Lazarovici
Video Media (reporters)
Download File URL
https://content.jwplatform.com/videos/Cp9gUZaQ-iq13QL4R.mp4
Running Time
1:18
Status
Released
Tracking (editors)
Date of publication
Migrated
not migrated

How to Find How-To Guides

Role
Request Number
ED-1674
Long Teaser

This short animated video explains how to find and use our powerful how-to guides

Communicator (reporters)
Laurie Lezin-Schmidt
Editor (if known, reporters)
Laureen Lazarovici
Video Media (reporters)
Download File URL
https://content.jwplatform.com/videos/og8I3ch2-iq13QL4R.mp4
Running Time
29
Status
Released
Tracking (editors)
Date of publication

This short animated video explains how to find and use our powerful how-to guides

Migrated
not migrated

How to Find and Use Team-Tested Practices

Role
Request Number
ED-1557
Long Teaser

Need some inspiration for your team’s next project? This short video shows you how to find some great resources.

Communicator (reporters)
Laurie Lezin-Schmidt
Editor (if known, reporters)
Laureen Lazarovici
Video Media (reporters)
Download File URL
https://content.jwplatform.com/videos/Rn8Xes1H-iq13QL4R.mp4
Running Time
:33
Status
Released
Tracking (editors)
Date of publication

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the teams-tested practices on the LMP website. This short video shows you how. 

Migrated
not migrated

How to Use the Search Function on the LMP Website

Request Number
ED-1518
Long Teaser

This short animated video explains how to use the search tool. 

Communicator (reporters)
Laureen Lazarovici
Editor (if known, reporters)
Non-LMP
Video Media (reporters)
Download File URL
https://content.jwplatform.com/videos/96dZKySL-KeuESLAw.mp4
Running Time
:33
Status
Released
Tracking (editors)
Date of publication

Having trouble using the search function? Check out this short video to help you search like a pro!

Migrated
not migrated

How to Find the Tools on the LMP Website

Request Number
ED-1556
Long Teaser

This short animated video explains how to access all of the tools found on the LMP website, such as posters, tip sheets and checklists. 

Communicator (reporters)
Laureen Lazarovici
Editor (if known, reporters)
Non-LMP
Video Media (reporters)
Download File URL
https://content.jwplatform.com/videos/K0H8B3s0-KeuESLAw.mp4
Running Time
:33
Status
Released
Tracking (editors)
Date of publication

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

Migrated
not migrated

How-To Guide: 10-Minute Tools for Service Excellence

The KP Value Compass commits us to delivering the best quality and service at the most affordable price, in the best place to work. And here’s the thing about service—everybody knows how to tell bad from good and good from great.

 

It’s not easy, in the crunch of a busy workday, to give every member and patient great service every time they call or visit. But these three simple tools can help. Each can be learned quickly and can be discussed, used and perfected by your team: