Union Delegate Conference

Format:
PDF

Size:
70 pages; 8.5 x 11”

Intended audience:
Health workers and professionals interested in improving care

Original use:
From a workshop by Helen Bevan of the British National Health Service Institute for Innovation and Improvement. The workshop showed participants how to:

• Understand the evidence and make the case for a new way of thinking about health and service improvement
• Apply 5 key principles for achieving radical change in order to:
  • generate change and improvement by connecting with hearts and minds
  • unleash energy to mobilize large-scale change in a health care setting
  • build a sense of shared commitment to sustain improvement