Frontline Managers

Bubble Wrap Delivers Better Night’s Sleep
  • Mailing sleep therapy equipment directly to patients instead of leaving packages for them to pick up at their nearest medical office building
  • Centralizing supply distribution and eliminating the use of in-house couriers for greater efficiency
  • Purchasing software that enables tracking of deliveries for improved cost savings

​What can your team do to put the patients' needs at the center when you try to improve performance?

 

Laureen Lazarovici Wed, 10/16/2019 - 15:42
Visit to Nursing Unit Yields Workflow Solution
  • Taking “voice of the customer” training, which advocates direct input from clients to improve a process or service
  • Shadowing nurses to better understand their perspective and identify the root causes of complaints about late or missing medication
  • Starting the morning shift 30 minutes earlier to ensure timely delivery of medications

What can your team do to listen to the voice of your customers? Especially if those customers are fellow employees in a different department? 

Laureen Lazarovici Tue, 06/18/2019 - 15:27

Health and Safety Champions — July 2019 Focus

Submitted by Laureen Lazarovici on Tue, 06/18/2019 - 10:53
Region
Tool Type
Format
Topics
ED-1435

A startling 1 out of 3 adults have prediabetes, and 9 out of 10 don’t know it. Moving more, eating healthy and losing weight can reduce your risk for prediabetes.

Tracy Silveria
Tyra Ferlatte
Tool landing page copy (reporters)

Format:
PDF

Size:
One page, 8.5" x 11"

Intended audience:
UBT health and safety champions

Best used:
Help your team make positive choices that can prevent diabetes. 

Developing
Tracking (editors)
Obsolete (webmaster)
not migrated
Health and Safety Champions — June 2019 Focus Sherry.D.Crosby Fri, 05/17/2019 - 17:04
tips (checklist, etc.)
PDF
not migrated
Unit-based Teams
Workplace Safety
Region
Tool Type
Format
Topics

Format:
PDF

Size:
One page, 8.5" x 11"

Intended audience:
UBT health and safety champions

Best used:
Help your team create a Department Safety Action Plan by identifying and minimizing workplace hazards.

ED-1434

Help your team identify hazards in the workplace – and figure out how to control or remove them – with a Department Safety Action Plan. 

Tracy Silveria
Sherry Crosby
Done

Speaking Up for New Moms

Keywords
Request Number
VID 170-Speaking Up for New Moms
Long Teaser

One labor and delivery team consistently provides excellent care and service by keeping the lines of communication open. 

Communicator (reporters)
Sherry Crosby
Editor (if known, reporters)
Non-LMP
Video Media (reporters)
Download File URL
https://content.jwplatform.com/videos/RFVod8jJ-iq13QL4R.mp4
Running Time
2:16
Status
Released
Tracking (editors)
Date of publication

This labor and delivery team cultivates a #FreeToSpeak culture, which has helped members provide consistently excellent care and service to new moms. 

Migrated
not migrated
Health and Safety Champions — May 2019 Focus Sherry.D.Crosby Mon, 04/15/2019 - 17:05
tips (checklist, etc.)
PDF
not migrated
Unit-based Teams
Workplace Safety
Region
Tool Type
Format
Topics

Format:
PDF

Size:
One page, 8.5" x 11"

Intended audience:
UBT health and safety champions

Best used:
Encourage your teammates to stay up to date on their health screenings.

ED-1433
Staying up to date on your health screenings is a way to take care of yourself. Encourage team members to do the same.
Tracy Silveria
Sherry Crosby
Done

Managing Career Growth

Submitted by alec.rosenberg on Thu, 03/14/2019 - 15:41
Region
Tool Type
Format
ED-1450

Use these guides to help address common challenges to career advancement.

Alec Rosenberg​
Sherry Crosby
Tool landing page copy (reporters)
Managing Career Growth

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Employees and managers in the Workforce of the Future community

Best used:
Use these guides to help address common challenges to career advancement.

Attach/link tool (reporters or editors)
Developing
Tracking (editors)
Obsolete (webmaster)
not migrated

Health and Safety Champions — April 2019 Focus

Submitted by Sherry.D.Crosby on Tue, 03/12/2019 - 10:09
Region
Tool Type
Format
Topics
ED-1432

Help your team identify and minimize the distractions that could lead to illness or injury in the workplace.

Tracy Silveria
Sherry Crosby
Tool landing page copy (reporters)

Format:
PDF

Size:
One page, 8.5" x 11"

Intended audience:
UBT health and safety champions

Best used:
Help your team identify and minimize workplace distractions that could lead to injury or errors.

Done
Tracking (editors)
Classification (webmaster)
Unit-based Teams
Workplace Safety
Obsolete (webmaster)
tips (checklist, etc.)
PDF
not migrated