Frontline Workers

The EZ Option of Cash Co-Pays

  • Training staff on how to handle cash, and tracking payments
  • Getting a lock box to safely store cash payments, and reviewing data at monthly meetings
  • Letting other teams know that cash payments are possible

What can your team do to look at the care experience though the eyes of the patient? What else could your team do to make going to the doctor easier for the member? 

 

Highlights of the 2015 National Agreement

Submitted by Paul Cohen on Sun, 11/13/2016 - 15:03
Tool Type
Reports and Guides
Format
Image
PDF
PPT
Topics
LMP News
Role
Frontline Managers
Frontline Workers
2015 NA highlights.pdf

The 2015 National Agreement between Kaiser Permanente and the Coalition of of Kaiser Permanente Unions is the most comprehensive, forward-looking contract in the history of the Labor Management Partnership. See a summary of key points (PDF or PPT).

Non-LMP
Non-LMP
Tool landing page copy (reporters)
Highlights of the 2015 National Agreement

Format/sizes:

  • PDF (two pages, 8.5" x 11")
  • PPT (18-slide deck)
  • Small infographic (sized to print on 8.5" x 14" paper)
  • Large infographic (sized to print on 11" x 17" paper)

Intended audience:
Frontline workers, managers and physicians 

Best used:
Brief text and graphics give an overview of key provisions of the 2015 National Agreement. Choose the format that works best for you!

Released
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Speak Out, Speak Up, Be Heard

Submitted by Kellie Applen on Mon, 11/07/2016 - 12:28
Tool Type
Posters
Format
PDF
Running Your Team
Communication
Keywords
10 essential tips
Topics
Culture
Role
Frontline Workers
poster_speak_out_speak_up_be_heard

Tips for speaking out in the workplace and being heard.

Non-LMP
Non-LMP
Tool landing page copy (reporters)
Speak Up, Speak Out, Be Heard

Format: 
PDF (color or black and white)

Size: 
8.5" x 11"

Intended audience: 
Frontline workers, unit-based teams

Best used: 
Post these five tips for speaking up and being heard on bulletin boards and in break rooms.

Released
Tracking (editors)
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Quality
Obsolete (webmaster)
poster
PDF
lmpartnership.org
not migrated

Advance Your KP Career

Submitted by anjetta.thackeray on Tue, 11/01/2016 - 14:31
Tool Type
Tip Sheets
Format
PDF
Keywords
workforce development planning career jobs Hudnall_Trust SEIU_Trust Ben_Hudnall
Topics
Workforce of the Future
Role
Frontline Workers
tool_10tips_WFPD_careeratKP

Make workforce development a personal priority. Use these best practices to seek out training, stipends, counseling and other support to take control of your career path.

Sherry Crosby
Non-LMP
Tool landing page copy (reporters)
Advance Your KP Career

Format:
PDF

Size:
8.5" x 11" 

Intended audience:
Frontline employees and their managers and teams

Best used:
To spark discussion and help build your skills and prepare for the health care jobs of the future.


 

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Tracking (editors)
Obsolete (webmaster)
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