What can your team do to examine and improve your workflow? How do you think that would affect care and service for our member and patients?
What can your team do to listen to the voice of your customers? Especially if those customers are fellow employees in a different department?
A startling 1 out of 3 adults have prediabetes, and 9 out of 10 don’t know it. Moving more, eating healthy and losing weight can reduce your risk for prediabetes.
Help your team identify hazards in the workplace – and figure out how to control or remove them – with a Department Safety Action Plan.
A union partnership representative opens up about how she coped after her boyfriend's suicide.
Nothing prepares you for the loss of a loved one. The pain never really goes away; it just changes from year to year. In 2011, I lost my boyfriend to suicide. I thought I was going to spend the rest of my life with him. The feelings of grief and sadness were overwhelming. I felt anger, guilt and loss all at the same time. As I struggled to come to terms with the mental illness that led to his death, I had a lot of support from his family and mine. I accessed Kaiser Permanente's Employee Assistance Program and found compassion and insight that helped me come to terms with the loss. I also became more physically active. I joined a gym and started taking Zumba classes which was really fun. I’d ask friends to go on hikes and discovered new parks and trails around town. I also practiced meditation and became more introspective about my feelings. Some of my friends didn’t know what to say to me so they said nothing. I didn’t think they cared, but I realized I was wrong. They were just trying not to upset me. My advice is be kind to yourself, talk to a professional and stay busy.
If you or someone you know is in distress, contact the National Suicide Prevention Lifeline at 1-800-273-8255. Telephonic crisis counseling is available 24 hours a day, 7 days a week. Employees also can access Kaiser Permanente’s Employee Assistance Program.
One labor and delivery team consistently provides excellent care and service by keeping the lines of communication open.
This labor and delivery team cultivates a #FreeToSpeak culture, which has helped members provide consistently excellent care and service to new moms.
Help your team identify and minimize the distractions that could lead to illness or injury in the workplace.
Help your team change up their bedtime routine. Use this chart to make small changes to your sleep habits this month.
Use your safety walk-around to view your department through fresh eyes. Share your findings with your unit-based team co-leads. It could become your next UBT project!