Laboratory
When a state-of-the-art lab opened, some feared the technology and worried it would replace jobs. The results may surprise you. See how adapting to change can help members, workers and the enterprise.
When a state-of-the-art lab opened, some feared the new technology. Employees worried it would replace jobs. But the results may surprise you. See how adapting to change is helping patients, workers and Kaiser Permanente.
- Documenting and tracking the time to complete each step in the process
- Identifying workflow bottlenecks
- Reviewing staffing and tweaking schedules
What can your team do to examine and improve your workflow? How do you think that would affect care and service for our member and patients?
Maureen Fox, an RN and improvement adviser in the Northwest, shares the inspirational story of how she transformed her health—and her life.
Maureen Fox, an RN and improvement adviser in the Northwest, shares the inspirational story of how she transformed her health—and her life.