Is something not working as it should in the Labor Management Partnership? Has an issue gone unresolved using the interest-based problem-solving process? Our partnership provides ways to solve problems that have gotten stuck. Use this simple form to start moving it toward resolution.

Non-LMP

Tool landing page copy (reporters)

Format:
PDF

Size:
One page, 8.5" x 11"

Intended audience:
Frontline workers and managers covered by the Labor Management Partnership seeking resolution of a difficult partnership issue

Best used:
Fill out this form and submit it to your local or regional LMP Council to expedite a solution to an issue that has gotten stuck.

Done

Tracking (editors)

01/23/2017 - 12:00

Tue, 01/31/2017 - 12:00

Obsolete (webmaster)

not migrated

Read more about Issue Resolution Form

Oversight Reduces Document Scanning Errors

Hosting in-service to discuss how to properly set up a scanning procedure
Monitoring the process to ensure the scanning was done properly
Sharing feedback about the process so every team member can learn from any mistake

What can your team do to work with other UBTs so you can both improve? What additional training could your team benefit from?

Read more about Oversight Reduces Document Scanning Errors

Provide Good Care, Save With Secondary Tubing

Looking for less expensive options, like switching from primary tubing to secondary tubing
Using secondary instead of primary tubing for IV patients, whenever it is medically safe
Working through the change so everyone on the team understands and adapts

What can your team do to make sure it's using the right supplies for the job? What else could your team do to keep KP affordable for patients and members?

Read more about Provide Good Care, Save With Secondary Tubing

Spread the Love and Build Their Loyalty

Creating ID system for new members, such as highly visible yellow stickers on member cards
Training staff and doctors about the importance of new members and how to make them feel welcome
Making outreach calls for the new member's first appointment

What can your team do to welcome new members to KP?

Read more about Spread the Love and Build Their Loyalty

Reduce Stock of On-Hand Meds and Save

Assessing on-hand pharmaceutical supplies for need
Working with providers to reduce cost and amount of needed drugs
Reducing number of on-hand meds

What can your team do to order and use supplies wisely? What else could your team do to help keep KP affordable for members and patients?

Read more about Reduce Stock of On-Hand Meds and Save

Stretch Your Team to Workplace Safety

Developing stretching routines that target large muscle groups and various joint areas
Adding stretch routines that help lifting, pulling, pushing and twisting to daily 7 a.m. huddles
Discussing workplace safety at every morning huddle and encouraging full participation

What can your team do to prevent injuries?

Read more about Stretch Your Team to Workplace Safety

Courtesy Calls Resonate With Ultrasound Patients

Reviewing upcoming ultrasound appointments to schedule reminder calls
Dividing call duties among different assigned staffers to ensure privacy
Calling a day in advance of appointments to discuss patient instructions

What can your team do to reach out to patients? And how could your team work with other teams to improve service?

Read more about Courtesy Calls Resonate With Ultrasound Patients

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