ZIP

Format:
ZIP

Size:
29 MB

Intended audience:
Any consultants and trainers working with teams to refresh their knowledge about the national agreements

Best used:
Use this collection of tools - a video, worksheet, PowerPoint template and facilitator guide - as a package of complementary materials. 

Format:
ZIP

Size:
23 MB

Intended audience:
UBT consultants and trainers working with teams to refresh knowledge about interest-based problem solving and consensus decision making

Best used:
Use this collection of tools—a video, worksheet, PowerPoint template and facilitator guide—as a package of complementary materials. 

Format:
Zipped PDF

Size:
Printout, 2-sided, 4" x 6" index card

Intended Audience:
Unit-based teams

Best used:
Download and print these two care cards to give to patients for their comments, allowing teams to address in-patient concerns. One care card is for patients to ask questions of their nurses and make comments on their nursing care. The other card is for patients to ask questions of their doctors and make comments on care from their doctors. This tool is inspired by a card developed by the Medical-Surgical 4B unit-based team at Irvine Medical Center.

Download image files of the Value Compass, in PNG, JPG or EPS. (PNG and JPG can be downloaded directly; the ZIP file contains the EPS version.)

Format:
PNG, JPG and EPS

Intended audience:
Internal and external stakeholders, employees, managers and physicians

Best used:
To graphically display the mission of the Labor Management Partnership: to provide the best quality and service at an affordable price, all while keeping the member and the patient at the center and making KP the best place to work.