Best practices

Limber Up to Cut Down Injuries
  • Creating a daily stretching routine, and discussing work safety on a regular basis
  • Discussing proper lifting and pushing techniques, and also the proper use of equipment
  • Posting safe-driving and other safety awareness tips, and highlighting the number of injury-free days

What can your team do to reduce injuries and keep one another safe on the job? 

scarrpm Tue, 12/13/2016 - 14:56
Working Together for Timely Test Results
  • Coordinating with other departments, like emergency and transportation
  • Spreading out requests in regular 15-minute intervals
  • Meeting regularly to make adjustments

 What can your team do to work with other departments to improve patients' experiences? 

 

scarrpm Tue, 12/13/2016 - 10:47

Blue Wrap Bins Save Money

  • Setting up designated bins in operating rooms for blue wrap recycling
  • Educating staff about the dos and don’ts of the bins, such as no infectious or solid waste
  • Coordinating with a local charity such as Goodwill to help with processing

What can your team do to "go green"? What else could your team do to reduce waste?

If the Phone Rings, You Answer
  • Correcting wrong numbers in the Patient Member Handbook
  • Handling calls directly instead of routing to call center, adding voice mail and returning messages hourly
  • Wearing wireless headsets to take calls remotely

What can your team do to look at its work through the eyes of the patient? 

scarrpm Mon, 12/12/2016 - 15:21
Quiet on the Floor. It’s Nap Time
  • Instituting a regular nap time, testing both 1-3 p.m. and 2-4 p.m. slots
  • Communicating to staff and families about nap time, to be quiet and posting alerts
  • Coordinating with other departments to see if adjustments to time period are needed

What can your team do to try out different potiential solutions without being afraid of failure? 

scarrpm Mon, 12/12/2016 - 13:54