Best practices

Improving Delivery Times for Inpatient Meds

Posting laminated cards at med stations of commonly used drugs and where these are regulary stored
Delivering drugs 15 minutes prior to adminstration to allow time to be prepared
Color-coding bins of new meds to distinguish from a patient’s discontinued meds

What can your team do to plan ahead and prepare in advance to anticipate patient needs?

Accurate Work Logs Lead to Better Care

Reformatting the log sheets to clarify tasks and reduce confusion
Discussing the goals of compliance regularly and setting deadlines for completing logs
Double-checking the logs to ensure quality of process and relieve patient anxiety

What can your team do to improve your work process?

scarrpm Thu, 11/17/2016 - 17:13

Discussing the problem and identifying the process to establish a chain of custody
Creating a procedural map, highlighted with photos and standardized tasks
Distributing laminated copies to appropriate areas of lab

What can your team do to analyze and improve your workflow?

What can your team do to look at a hospital stay through the eyes of a patient?

What can your team do to leverage KP's unique tools for prevention to keep patients healthy?

It Pays to Share Your Schedules

Sharing scheduling data with collaborative departments
Setting boundaries to respect the other department’s needs and processes, like avoiding late-day appointments
Writing it down and gettng consensus so everyone can follow the procedure

What can your team do to work collaboratively with a sister department to improve the patient experience?

scarrpm Thu, 11/17/2016 - 15:02

Medicare Form Mistakes Will Cost You

Increasing training and teamwork to ensure accuracy of the data
Working with regional subject-matter experts, and creatng a reference tool for self-review
Conducting daily department-wide and self-audits to catch mistakes

What can your team do to build quality control into your workflow?

scarrpm Thu, 11/17/2016 - 14:30

Identifying eligible members for colorectal screening
Developing a personalized story for each patient to make it relevant
Creating a follow-up process to ensure patients are following through with the test

What can your team do to customize your outreach to patients?

What can your team do to be proactive about screening patients for cancer or other diseases?

Emphasizing the environmentally responsible aspect of the project to build support
Printing one-page instead of multi-page patient summaries
Using time freed from printing to make calls and speak with members

What can your team do to "green" your work life?