Members of the Phlebotomy unit-based team at the Rockwood Medical Offices in Oregon share how they are motivating each other to get healthy—and the impact it has had on their customer service scores.
Members of the Phlebotomy unit-based team at the Rockwood Medical Offices in Oregon share how they are motivating each other to get healthy—and the impact it has had on their customer service scores.
Format:
PPT
Size:
39 slides
Intended audience:
UBT co-leads, sponsors, UBT consultants, improvement advisors
Best used:
This PPT features presentations from three teams on creating a UBT culture: Rancho Cordova eye surgery team, Sunnyside (Northwest) emergency department and Northwest regional laboratory. Use to learn how three teams used UBT and performance improvement tools to create a team culture and get results.
Presentations from three UBTs that successfully created team cultures and achieved strong results. They were presented at a June 24, 2013 virtual UBT fair.
This Powerpoint highlights a lab team that saved thousands by reducing use of the butterfly needle.
This check-in card can be given to members headed to the laboratory as a reminder to check in with the receptionist.
Use these links to access four two-sided member check-in cards.