Performance improvement

Performance Improvement Tools: A Glossary

Submitted by Laureen Lazarovici on Wed, 08/02/2017 - 12:12
Tool Type
Format
Running Your Team
ED-1191

This cheat sheet provides a quick overview of the performance improvement tools referenced in UBT Tracker, as well as where you can find the tool online. 

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Performance Improvement Tools: A Glossary

Format:
PDF

Size:
8.5" x 11", 2 pages 

Intended audience:
Sponsors and leaders of unit-based teams, as well as anyone involved with performance improvement projects. 

Best used:
Use as a reference guide to help choose which performance improvement tool to use for your projects. 

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Certificate of Appreciation—Version 2

Submitted by kristenroberts… on Mon, 03/27/2017 - 15:01
Tool Type
Format
Running Your Team

Download and customize this certificate of appreciation for individuals or teams to recognize their teamwork and achievements, and build morale and momentum.

Laureen Lazarovici
Tool landing page copy (reporters)
Certificate of Appreciation—Version 2

Format:
Word document (color and black and white)

Size:
One 8.5" x 11" page

Intended audience:
UBT co-leads and sponsors

Best used:
Customize this certificate to reward and recognize individuals and teams who've improved performance. Celebrating and recognizing achievement builds morale and inspires your team.

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DOC
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Tool: Selecting Changes Kristi Fri, 11/11/2016 - 19:06
PDF
lmpartnership.org
not migrated
Selecting Changes: Targets for achieving performance excellence
Tool Type
Format
Running Your Team

Format:
PDF

Size:
8.5" x 11"

Intended audience:
UBT co-leads and sponsors

Best used:
This table lays out different areas that teams often target for tests of change when looking to improve performance. Use to achieve performance excellence.

Selecting Changes

This table lays out different areas that teams often target for tests of change when looking to improve performance.

Non-LMP
Released

How to Create a Visual Board

Submitted by Beverly White on Fri, 07/10/2015 - 15:37
Tool Type
Format
BB_2015_July_Aug_ visual_board

Use this visual board poster to create a visual board for your performance improvement projects.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)

Format:
8.5" x 11" PDF, plus headers (in color and black and white)

Intended audience: 
Unit-based team consultants and team co-leads

Best used:
This diagram is your guide to creating a visual board for your UBT's improvement projects, using a white board or bulletin board in a spot where your team can gather easily. Use these headers to organize your information.

You may also be interested in:
A Visual Board Is Worth 10,000 Words

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Word Search: Get Your Spread On

Submitted by tyra.l.ferlatte on Tue, 03/24/2015 - 13:42
Tool Type
Format
Running Your Team
hank 43 word search

Add some fun to your meetings and underscore the importance of spreading/adopting best practices with this word search puzzle from the Spring 2015 Hank.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Word Search: Get Your Spread On

Format:
PDF

Size:
8.5" x 11" 

Intended audience:
Frontline workers, managers and physicians

Best used:
Add some fun to your meetings and underscore the importance of spreading/adopting best practices with this word search puzzle.

 

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How to Adopt the Best From Others tyra.l.ferlatte Tue, 03/24/2015 - 13:30
not migrated
How to Adopt the Best From Others
Tool Type
Format
Running Your Team
Topics

Format:
PDF

Size:
8.5" x 11" 

Intended audience:
UBT consultants and co-leads

Best used:
Get tips on how your team can save time and effort by borrowing successful practices from others.

 

hank 43 adopting best practices

Cultivating an open mindset is a crucial first step.

Laureen Lazarovici
Tyra Ferlatte
Released

The Seven Spreadly Sins

Submitted by tyra.l.ferlatte on Tue, 03/24/2015 - 13:29
Tool Type
Format
Running Your Team
hank 43 seven spreadly sins

Find out how to avoid common pitfalls associated with sharing improvements.

Laureen Lazarovici
Tyra Ferlatte
Tool landing page copy (reporters)
The Seven Spreadly Sins

Format:
PDF (color and black and white) or PowerPoint 

Size:
8.5" x 11" or 10 slides

Intended audience:
UBT consultants and team co-leads

Best used:
Inspire your team to steer clear of common pitfalls when it comes to spreading best practices—and learn positive steps to take to help ensure successful spread. Use the PowerPoint slides at your next meeting, and print the flier as a handout for participants.

 

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How Teams Can Spread Their Successes

Submitted by tyra.l.ferlatte on Tue, 03/24/2015 - 13:28
Tool Type
Format
Running Your Team
Topics
hank 43 how teams can spread their successes

Resources to help you become a pollinator for great ideas, from the Spring 2015 issue of Hank.

Laureen Lazarovici
Tyra Ferlatte
Tool landing page copy (reporters)
How Teams Can Spread Their Successes

Format:
PDF

Size:
8.5" x 11" 

Intended audience:
UBT consultants and co-leads

Best used:
If your team has developed a great practice that others could benefit from, use this tool to see how you can spread it throughout your facility and beyond.

 

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Poster: How Interest-Based Bargaining Works

Submitted by tyra.l.ferlatte on Fri, 12/26/2014 - 15:39
Tool Type
Format
Running Your Team
Topics
bb2014_How_UBTs_Can _Listen_To_Patient_Voices (infographic)

This poster, which appears in the Winter 2015 Hank issue and in the January/February 2015 Bulletin Board Packet, features an infographic on the four steps of interest-based bargaining or problem solving.

Tyra Ferlatte
Tyra Ferlatte
Tool landing page copy (reporters)
How Interest-Based Bargaining Works

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Frontline employees, managers and physicians

Best used:
Help your team learn to effectively solve problems using the four steps of interest-based problem solving. 

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Obsolete (webmaster)
poster
PDF
Northern California
bulletin board packet
not migrated

Fishbone Diagram Examples

Submitted by tyra.l.ferlatte on Wed, 10/08/2014 - 14:55
Format
Running Your Team
fishbone examples

Interested in using the fishbone diagram tool in your performance improvement project? These examples of what a filled-out diagram looks like will help you understand how to use the tool.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Fishbone Diagram Examples

Format:
2 PDFs

Size:
8.5" x 11" 

Intended audience:
Frontline teams and co-leaders

Best used:
Download a blank fishbone diagram template, and then take a look at these filled-out examples to help you understand the kind of information you will want to brainstorm with your team.

 

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