Performance improvement

Format:
XLS (spreadsheet)

Size:
1 page

Intended audience:
UBT co-leads or team members

Best used:
Use this spreadsheet to track and determine the economic benefits of your team's performance improvement projects—you can easily see the impact of your efforts on the bottom line.

Note: Entries are placeholders; delete them and add your own information.

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Level 2 and higher unit-based teams

Best used:
UBT consultants and UPRs can use these instructions to guide teams on finding projects that solve for affordability. Allow 1½ to 2 hours for the full exercise.

Use with:

• 8 Types of Waste
• Waste Walk Observation Sheets

Format:
PDF (color and black and white)

Size:
8.5” x 11” (two-sided)

Intended audience:
Level 2 and higher unit-based teams

Best used: Download and share this introduction to performance improvement with team members as a guide to the common types of wasted resources that diminish care and service. 

Use with:

• Waste Walk Instructions
• Waste Walk Observation Sheets

Format:
PDF (color or black and white)

Size:
8.5" x 11"

Intended audience:
Anyone with a sense of humor

Best used:
Enjoy this comic and be reminded that it's important to keep learning and developing your career. With the help of others, you can advance your career.

Format:
PDF

Size:
8.5" x 11" 

Intended audience:
Unit-based team co-leads and sponsors, UBT consultants

Best used:
Use this list of questions to generate discussion in your team before starting a test of change; these thought-provoking questions are from the British National Health Service’s Institute for Innovation and Improvement. 

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers and managers

Best used:
Don't despair—check your toolbox to help set priorities when your "To Do"s become too much.

Format:
PDF

Size:
Two pages, 8.5" x 11"

Intended audience:
UBT sponsors, consultants and co-leads

Best used:
This walkthrough will help your UBT understand a process map and use it identify all the steps in its workflow.

Format:
PDF (color or black and white)

Size:
8.5" x 11"

Intended audience:
Anyone with a sense of humor

Best used:
This full-page comic features a team that is overwhelmed by a long to-do list. Enjoy, and be reminded that if you are overwhelmed by a long list of tasks, it can be managed by utilizing improvement tools.

Format:
PDF

Size:
8.5" x 11" 

Intended audience:
UBT sponsors, consultants and co-leads

Best used:
The tool helps determine which projects to focus energy on first—starting with work that has high impact and is relatively easy to do. Use the four categories to help a team set priorities.

Format:
PDF

Size:
8.5" x 11"

Intended audience:
UBT co-leads and team members

Best used:
As a starting point to acknowledge resistance to change and to brainstorm ideas on how to make the changes we choose more effective.