Presentations from three UBTs that successfully created team cultures and achieved strong results. They were presented at a June 24, 2013 virtual UBT fair.
These step-by-step instructions and template will walk you through using a fishbone diagram to determine the root causes for problems in a system.
Step-by-step instructions on using the 6S process to eliminate clutter and unnecessary supplies and organize your workplace.
This form, used to report instances when care is compromised or there is a deviation in the agreed-upon workflow, was developed by teams in South San Francisco. Its use has helped empower employees to speak up when something isn't right. Featured in the Spring 2013 Hank.
Use this poster to track your team's projects and inspire action among your team members.
Download and customize this certificate of appreciation for individuals or teams to recognize their teamwork and achievements, and build morale and momentum.
This sheet is used to monitor progress as a team completes a plan, do, study, act (PDSA) cycle. After completing this progress sheet, you will have a record of what the team did, the information it studied and what it will use from the PDSA cycle.
UBT Tracker Tip Sheet #2 provides tips for entering good descriptions of SMART goals, Tests of Change and other information.
Sponsors and leaders have a responsibility to understand the change process and support their colleagues and employees in a caring and respectful manner as they move through the transition. By nature, change is disruptive, even if the change is self-imposed and considered to be positive.
There are different “stages” in the change process and not everyone goes through them at the same time or in the same way. Learn about the stages of change.