sustainability

Right Team, Right Tool, Right Test paule Fri, 02/28/2014 - 15:53
Region
Northern California
Keywords
Dawn Fletcher
Patience Beck
sustainability
Santa Clara Women's Clinic
lab specimens
Topic
Quality
Download File URL
VID-30_RightTeamRightTool/VID-30_RightTeamRightTool.zip
Request Number
Right Team, Right Tool, Right Test
Running Time
3:13
Long Teaser

Armed with data and a method for change, the Santa Clara Women's Clinic UBT significantly reduced lab specimen errors that plagued their department. This short video tells their story of sustaining change.

Communicator (reporters)
Non-LMP
Status
Released
Flash
Date of publication

Team members at the busy Santa Clara Women’s Clinic in Northern California significantly reduced the rate of lab specimen errors that had plagued their department—and the team culture today is a far cry from the days when employees would cover up their mistakes for fear of punishment. Their success earned them an invitation to present their project at the prestigious Institute for Healthcare Improvement’s National Forum on Quality Improvement. Watch their story on sustaining change.

 

Migrated
not migrated

Sustaining Change Checklist

Submitted by Julie on Wed, 01/22/2014 - 16:15
Tool Type
Checklists
Format
PDF
Running Your Team
Performance improvement
Keywords
sustainability
Topics
Communication
Performance Improvement
Role
UBT Consultants & UPRs
UBT Co-Leads
tool_sustainingchange-checklist

This checklist identifies factors that play an important role in helping teams sustain the changes of their performance improvement projects. Use these questions to spark discussion.

Non-LMP
Non-LMP
Needs period at end of attribution sentence at bottom--other possible changes tk
Tool landing page copy (reporters)
Sustaing Change Checklist

Format:
PDF

Size:
8.5" x 11" 

Intended audience:
Unit-based team co-leads and sponsors, UBT consultants

Best used:
Use this list of questions to generate discussion in your team before starting a test of change; these thought-provoking questions are from the British National Health Service’s Institute for Innovation and Improvement. 

Released
Tracking (editors)
Obsolete (webmaster)
not migrated
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