process mapping

Performance Improvement Tools: A Glossary

Submitted by Laureen Lazarovici on Wed, 08/02/2017 - 12:12
Tool Type
Tip Sheets
Format
PDF
Running Your Team
Performance improvement
Keywords
process mapping
PICK chart
driver diagram
pareto
chaos
task standardization
spaghetti diagram
brainstorming
voice of the customer
RIM
run chart
control chart
Topics
Performance Improvement
Role
UBT Consultants & UPRs
UBT Co-Leads
UBT Sponsors
ED-1191

This cheat sheet provides a quick overview of the performance improvement tools referenced in UBT Tracker, as well as where you can find the tool online. 

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Performance Improvement Tools: A Glossary

Format:
PDF

Size:
8.5" x 11", 2 pages 

Intended audience:
Sponsors and leaders of unit-based teams, as well as anyone involved with performance improvement projects. 

Best used:
Use as a reference guide to help choose which performance improvement tool to use for your projects. 

Developing
Tracking (editors)
Obsolete (webmaster)
not migrated

Hank Winter 2014

Format: PDF

Size: 16 pages; print on 8½” x 11” paper (for full-size, print on 11" x 14" and trim to 9.5" x 11.5")

Intended audience:  Frontline workers, managers and physicians

Best used: Download the PDF or read all of the stories online by using the links below.

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