Unit-based team concepts

UBT Facilitative Support Plan Vaughn.R.Zeitzwolfe Mon, 10/08/2012 - 16:54
not migrated
UBT Facilitative Support Plan
Tool Type
Checklists
Format
DOC
Keywords
consultants
Developmental support
successful transitioning of UBTs
behavioral levers
outside facilitators
develop teams
Topics
Culture
Performance Improvement
Role
UBT Consultants & UPRs
UBT Co-Leads
UBT Sponsors
Content Section
PSP

Format:
Word document

Size:
8.5" x 11"

Intended audience:
Support staff including consultants, advisors, co-leads, and sponsors

Best used:
Developmental support is a key element in the successful implementation of transitioning UBTs. Support teams must be aware of the three behavioral "levers" they can pull to effectively help a team: expressing (what you say), modeling (what you do), and reinforcing (how you back it up). Use this form when beginning to work with a support consultant or advisor.

Developmental support is a key element in helping teams move along the Path to Performance. This worksheet helps consultants, advisors, sponsors and co-leads map out a support plan.

Non-LMP
NOTE: Description in worksheet is a little over twice as long as it is here for better communication of purpose, while keeping this section below 300 characters.
For Leadership 1-5, Use of Tools 1-5
Released

Poster: Ask Your Sponsor for Help

Submitted by Kellie Applen on Fri, 09/28/2012 - 11:28
Tool Type
Posters
Format
PDF
Keywords
unit-based teams
transforming KP
sponsors
October 2012 Bulletin Board
Topics
Culture
Performance Improvement
Role
UBT Sponsors
bb_ask_sponsors_help

This poster lists the ways in which sponsors can help unit-based teams.

Non-LMP
Tool landing page copy (reporters)
Supporting teams, changing KP

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
This poster features a checklist UBT co-leads and sponsors may use to help teams develop. Post on bulletin boards, in break rooms and other staff areas.

Released
Tracking (editors)
Classification (webmaster)
Service
Obsolete (webmaster)
poster
PDF
Georgia
bulletin board packet
not migrated
Poster: Help Teams Grow Kellie Applen Fri, 09/28/2012 - 10:56
poster
PDF
Georgia
bulletin board packet
not migrated
Service
Poster: Help Teams Grow
Tool Type
Checklists
Format
PDF
Topics
Best Place to Work
Culture
Performance Improvement
Role
UBT Consultants & UPRs
UBT Co-Leads
UBT Sponsors
Content Section
Postcards to Posters
Taxonomy upgrade extras
lmpartnership.org
bulletin board packet

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
Set your team up with these 10 tips and point them down the road to success.

bb_help_your_teams_grow

This poster features a checklist UBT co-leads and sponsors may use to help teams develop.

Non-LMP
Released

Poster: Supporting Teams, Changing KP

Submitted by Kellie Applen on Fri, 09/28/2012 - 10:52
Region
Northern California
Tool Type
Posters
Format
PDF
Keywords
UBT
unit-based team
Northern California Region
San Jose Medical Center
Priya Smith
assistant medical group adminstrator
Topics
Culture
Performance Improvement
Role
Frontline Workers
UBT Sponsors
Content Section
Postcards to Posters
Taxonomy upgrade extras
lmpartnership.org
bulletin board packet
bb_supporting_teams_change_KP

This poster features UBT sponsorship advice from Priya Smith, a UBT sponsor in Kaiser Permanente's Northern California region.

Non-LMP
Tool landing page copy (reporters)
Poster: Supporting Teams, Changing KP

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
This poster features UBT sponsorship advice from Priya Smith, a sponsor in Kaiser Permanente's Northern California region. Post on bulletin boards, in break rooms and other staff areas.

Released
Tracking (editors)
Classification (webmaster)
Service
Obsolete (webmaster)
poster
PDF
Georgia
bulletin board packet
not migrated

Poster: Sponsored Teams Give Great Care

Submitted by Kellie Applen on Wed, 09/26/2012 - 17:04
Region
Northwest
Tool Type
Posters
Format
PDF
Keywords
UBT
unit-based team
sponsor
Northwest region
Gena Bailey
October 2012 Bulletin Board
Topics
Culture
Performance Improvement
Role
UBT Sponsors
Content Section
Postcards to Posters
Taxonomy upgrade extras
lmpartnership.org
bulletin board packet
bb_sponsoring_teams_great_care

This poster features UBT sponsorship advice from Gena Bailey, a UBT sponsor in Kaiser Permanente's Northwest region.

Non-LMP
Tool landing page copy (reporters)
Sponsoring great teams to give great care

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
This poster features UBT sponsorship advice from Gena Bailey, a sponsor in Kaiser Permanente's Northwest region. Posted on bulletin boards, in break rooms and other staff areas.

Released
Tracking (editors)
Classification (webmaster)
Service
Obsolete (webmaster)
poster
PDF
Georgia
bulletin board packet
not migrated

10 Essential Tips for Sponsors

Submitted by Kellie Applen on Wed, 09/26/2012 - 16:54
Tool Type
Tip Sheets
Format
PDF
Keywords
10 essential tips
Topics
Culture
Role
UBT Sponsors
tips_for_sponsors

This poster, which appeared in the October 2012 Bulletin Board Packet, offers tips for unit-based team sponsors.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
10 Essential Tips for Sponsors

Format: 
PDF

Size: 
8.5" x 11"

Intended audience: 
Frontline employees, managers and physicians, and UBT consultants

Best used:
Use this tipsheet, which includes 10 ideas from sponsors in the field, as a starting point for team discussions and brainstorming. 

 

Released
Tracking (editors)
Obsolete (webmaster)
not migrated
Hank Libs: Put on Your Thinking Caps tyra.l.ferlatte Thu, 09/06/2012 - 16:55
not migrated
Hank Libs: Put on Your Thinking Caps
Tool Type
Puzzles and Games
Format
PDF
Keywords
hank libs
mad libs
summer hank
Topics
Culture
Role
Frontline Managers
Frontline Workers
Hank
Summer 2012

Format:
PDF

Size:
8.5" x 11" 

Intended audience:
Frontline workers and managers

Best used:
Provide some variety and fun at a team meeting while highlighting interest-based problem solving.

 

puzzles_and_games_Hank_libs

Have some fun--and reinforce some LMP concepts--by using this Hank lib at your team meeting.

Jennifer Gladwell
Tyra Ferlatte
Released
Double Scramble: The Key to Problem Solving tyra.l.ferlatte Thu, 09/06/2012 - 16:46
not migrated
Double Scramble: The Key to Problem Solving
Tool Type
Puzzles and Games
Format
PDF
Keywords
summer 2012
summer hank
puzzles
games
word scramble
scramble
Topics
Performance Improvement
Role
Frontline Managers
Frontline Physicians
Frontline Workers
Hank
Summer 2012

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers, managers and physicians

Best used:
Use this lighthearted approach to provide some variety and fun at a team meeting while highlighting interest-based problem solving concepts.

 

 

scramble_keytoproblemsolving

Use this word scramble on interest-based problem solving to provide some variety in your next meeting.

Non-LMP
Tyra Ferlatte
Released

PPT: Optical Team Makes Fewer Fixes to Glasses

Submitted by Kellie Applen on Mon, 08/27/2012 - 16:54
Region
Southern California
Tool Type
PowerPoints
Format
PPT
Keywords
PDSA
Fontana
small test of change
Redlands
Visions Essential Optical Center
Topics
Service
Role
Frontline Workers
UBT Consultants & UPRs
ppt_optical_redlands

This PowerPoint slide, from the September 2012 Bulletin Board Packet, features an optical team that lowered glasses redo rates.

Non-LMP
Tool landing page copy (reporters)
Poster: Optical team makes fewer fixes to glasses

Format:
PPT

Size:
1 Slide

Intended audience:
LMP employees, UBT consultants, improvement advisers

Best used:
This PowerPoint slide features an optical team that lowered glasses redo rates. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente. 

Released
Tracking (editors)
Obsolete (webmaster)
not migrated

10 Essential Tips for Improving Member Experience

Submitted by Kellie Applen on Thu, 08/23/2012 - 09:56
Tool Type
Tip Sheets
Format
PDF
Keywords
10 essential tips
Topics
Service
tips_improve_member_experience

New members' experiences can be challenging—check out these tips for making them the best they can be.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
10 Essential Tips for Improving the New Member Experience

Format: 
PDF

Size: 
8.5" x 11"

Intended audience: 
Frontline employees, managers and physicians, and UBT consultants.

Best used:
Help guide your team to making new members' experiences great ones; post on bulletin boards and discuss in team meetings as a starting point for team discussions and brainstorming.

 

Released
Tracking (editors)
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