TTP

Embracing Change Helps Team Save Thousands of Dollars

  • Reviewing the Emergency Department’s patient intake procedure and documenting the number of forms used
  • Brainstorming ways to reduce multiple forms and frequency of contact between clerks and patients
  • Educating clerks and staff on the new technology, including the use of electronic signature pads

What can your team do to leverage technology to save money and improve the patient experience? What else could you do to help keep KP affordable for our member and patients?

 

Better Coordination Spells R-e-l-i-e-f for Telemetry Team

  • Reviewing the department budget and using performance improvement tools to determine the causes of overtime
  • Revamping the department workflow and coordinating with each other to schedule a relief RN to cover those on break
  • Educating and reminding staff about the importance of clocking in and out on time
  • Encouraging nurses to notify their managers two hours before the end of shift if they expect to work overtime.
Team Educates Patients and Saves $1 Million
  • Team members learning about their own benefits and researching which Emergency Departments Kaiser Permanente prefers to have members use
  • Analyzing claims data for patients with the highest number of Emergency Department visits
  • Educating patients about Emergency Department use

What can your team do to improve its own business literacy? And help patients make better decisions about their care? 

 

Laureen Lazarovici Wed, 07/05/2017 - 17:31
Rehab Gym Shows UBT’s Teamwork in Action
  • Involving all team members in the UBT, not just a representative group
  • Asking for (and getting!) feedback from all team members 
  • Communicating more

What can your team do to mobilize everyone? What else could your team do to listen to all members? 

 

Laureen Lazarovici Thu, 01/26/2017 - 11:56
Oversight Reduces Document Scanning Errors
  • Hosting in-service to discuss how to properly set up a scanning procedure
  • Monitoring the process to ensure the scanning was done properly
  • Sharing feedback about the process so every team member can learn from any mistake

What can your team do to work with other UBTs so you can both improve? What additional training could your team benefit from?

 

scarrpm Fri, 12/30/2016 - 11:35
Provide Good Care, Save With Secondary Tubing
  • Looking for less expensive options, like switching from primary tubing to secondary tubing
  • Using secondary instead of primary tubing for IV patients, whenever it is medically safe
  • Working through the change so everyone on the team understands and adapts

What can your team do to make sure it's using the right supplies for the job? What else could your team do to keep KP affordable for patients and members?

 

scarrpm Fri, 12/30/2016 - 10:35
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