Leading With Emotional Intelligence (classroom)

Submitted by Laureen Lazarovici on Mon, 01/29/2018 - 16:46
LSR-1983
Frontline Managers
Frontline Physicians
Frontline Workers
UBT Co-Leads
emotional intelligence

This course teaches leaders specific competencies for managing their own emotions and the emotions of others, dealing with difficult conversations and facilitating difficult team issues that come with change.

Laureen Lazarovici
Tyra Ferlatte
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Leading With Emotional Intelligence (classroom)

Course description

This course recognizes emotional intelligence as a key skill to help lead teams through change and improvement. It teaches leaders specific competencies for managing their own emotions and the emotions of others, dealing with difficult conversations and facilitating difficult team issues that come with change.  

Path to Performance

Level 3, 4, 5

Duration

2 hours

 

Who should attend

This course is intended for unit-based team co-leads and members

Course requirements

Labor Management Partnership Orientation (LMPO)

Enrollment information

Class

For in-person classroom training, contact your regional training leaders for more information.

 

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Managing emotions and facilitating team issues.

This course teaches leaders how to manage emotions, facilitate team issues and deal with difficult conversations.

Team Level
Level 3
Level 4
Level 5
Path to Performance Dimensions
Training
Content Type
Course Description
Content Goal
Instruct
Subject
Unit-based team co-lead
Communication
Roles
Unit-based team concepts