Focus Area

Joy in Work; What's Your Why?

Joy in work might seem like an idea that’s superficial or unattainable. But it’s vital, and more important than ever.

Joy in work is about being connected with what you do and why you do it. It’s the feeling of success and fulfillment that comes from doing work that matters. It connects us with colleagues and patients through a sense of shared purpose.

KP and Union Growth

When people join Kaiser Permanente, good things happen. Kaiser Permanente and our unions gain strength and stability. Good jobs become more available and secure. More people in our communities benefit from KP’s affordable, quality care. That’s why the Labor Management Partnership helps spread the word on KP’s better model of care.

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Total Health and Workplace Safety

Everyone has the right to a safe and healthy place to work. Kaiser Permanente workers and managers have the benefit of voluntary, confidential programs that include tips, tools, and health coaches to take charge of their own health and wellness. It’s a collective effort, because not only is partnership a team sport but health is, too. Workers and managers are key to improving safety where they work. Everyone has a role to take action and improve safety by speaking up about and effectively addressing safety issues.

Service

Great care, any time, anywhere: Health care is changing to meet consumers’ high expectations. And high-performing unit-based teams, led by frontline workers, managers and physicians across Kaiser Permanente, are finding new ways to make sure every patient and member's experience is convenient, easy, personal and respectful. See how they are doing it.

Quality

Kaiser Permanente is a leader in multiple measures of clinical quality — and unit-based teams are a key to that success. Partnering together in high-performing teams, frontline workers, managers and physicians are improving patient access, expanding preventive care and increasing patient safety.

Free to Speak

When we speak up, good things happen.

Where there’s open communication, we have better care outcomes, fewer workplace injuries and lost work days, and more satisfied patients.

That’s why supporting a culture where people are free to speak is essential to our success at Kaiser Permanente.

Best Place to Work

Being the best place to work in health care enables Kaiser Permanente to attract, retain and reward the best people in health care. That means setting the standard for employee engagement; career development and security; workplace health, wellness and safety—and wages and benefits. It’s why more than 90 percent of employees say they are proud to work at Kaiser Permanente and have confidence in KP’s business success.

Affordability

The increasing cost of health care prevents millions of Americans from getting the care they need. But providing affordable, high-quality care is key to Kaiser Permanente’s social mission. Unit-based teams across KP have made waste reduction and efficiency part of their everyday work — and are saving millions of dollars a year. See how.