Coding Team’s Blitz Bulldozes Backlogged Claims
- Using a “blitz” approach to the work queues, when new sessions get backed up
- Mobilizing everyone to work on the same queue until the backlog decreases
- Shifting from the existing practice of everyone working in individual queues
What can your team do to tackle large issues that are creating a backlog? Where else could your team use a "blitz" approach?