LMP Processes

Issue Resolution (classroom)

Submitted by Beverly White on Tue, 10/26/2021 - 15:57
Keywords
issue resolution
Topics
LMP Processes
Request Number
LSR-1983 (LMPSITE-1521)
Long Teaser

This course helps learners to understand the best ways to manage conflict and the components of Issue Resolution (IR) and its benefits.

Communicator (reporters)
Beverly White
Editor (if known, reporters)
Laureen Lazarovici
Photos & Artwork (reporters)
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not listing only
Highlighted stories and tools (reporters)
Tips and Tools

 Get the tools you need to support you.

Issue Resolution and Corrective Action User Guide
Issue Resolution Form
Issue Resolution Step by Step
Differences Between Grievances and Issue Resolution
Issue Resolution: Tips From a Union Leader
Status
Developing
Tracking (editors)
Story content (editors)
Headline (for informational purposes only)
Issue Resolution (classroom)
Story body part 1

Course description

The goal of this course is to teach employees about issue resolution (IR)—a system for quickly resolving workplace issues by those directly involved with the issues. This course helps learners to understand best ways to manage conflict, the IR components, and the benefits to use this system as an alternative (not a replacement) for the grievance process.

Path to Performance

N/A

Duration

45 minutes

Who should attend

UBT Co-leads, stewards and management leaders who work with teams to resolve conflicts

Course requirements

Labor Management Partnership Orientation (LMPO)

Recommended Consensus Decision Making (CDM) and Interest-Based Problem Solving (IBPS)

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Leading in Partnership for Mid-Level Leaders (classroom, virtual)

Submitted by Beverly White on Tue, 10/26/2021 - 15:08
Keywords
effective leadership
middle
Role
Frontline Managers
Frontline Workers
Request Number
LSR-1983 (LMPSITE-1521)
Long Teaser

Get a basic understanding of how to be successful as you partner with other managers for the benefit of patients and members.

Communicator (reporters)
Beverly White
Editor (if known, reporters)
Laureen Lazarovici
Photos & Artwork (reporters)
Only use image in listings (editors)
not listing only
Highlighted stories and tools (reporters)
Tips and Tools

Use these tools to perfect your management partnering skills.

Pocket Reference to Getting Things Done in Partnership
Learning Boosters
Status
Developing
Tracking (editors)
Story content (editors)
Headline (for informational purposes only)
Leading in Partnership for Mid-Level Leaders (classroom, virtual)
Story body part 1

Course description

This course has been designed to help mid-level leaders be successful as they partner and support effective partnering for the benefit of our patients and members.

Path to Performance

N/A

Duration

4 hours

Who should attend

Target attendees are mid-level leaders (in pairs). Each region’s management and local unions will define these leaders. Examples include:  KP mid-level management - director level and above at the medical center or hospital level, union mid-level leadership: stewards, chief stewards, contract specialists and labor liaisons; and UBT sponsors.

Course requirements

Labor Management Partnership Orientation (LMPO)

 

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National Agreement Booster PowerPoint

Submitted by renata.c.hoffman on Tue, 09/07/2021 - 16:21
Region
Program-wide
Tool Type
Reports and Guides
Format
PPT
Keywords
learning booster
booster
Topics
LMP Processes
Role
UBT Consultants & UPRs
UBT Sponsors
ED-1996

Use this PowerPoint template to help teams refresh their knowledge about interest-based problem solving and consensus decision making. It is part of a package that also includesa facilitator guide and a worksheet.

Jennifer Gladwell
Laureen Lazarovici
Tool landing page copy (reporters)

Format:
PPT

Size:

Size: 23 slides, Widescreen (16:9)

Intended audience:

Any consultants and trainers working with teams to refresh their knowledge about the national agreements

Best used:

Use these PowerPoint slides in conjunction with the related booster materials, including a video, facilitator guide, and learner worksheet.

Developing
Classification (webmaster)
PPT
Obsolete (webmaster)
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National Agreement Booster Learner Worksheet

Submitted by renata.c.hoffman on Tue, 09/07/2021 - 15:52
Region
Program-wide
Tool Type
Reports and Guides
Format
PDF
Keywords
learning booster
booster
Topics
LMP Processes
Role
UBT Consultants & UPRs
UBT Sponsors
ED-1996

A scavenger hunt activity to support teaching about the National Agreement. It is part of a package that also includes a facilitator guide and PowerPoint template.

Jennifer Gladwell
Laureen Lazarovici
Tool landing page copy (reporters)

Format:
PDF

Size:
8.5" x 11"

Intended audience:

Any consultants and trainers working with teams to refresh their knowledge about the national agreements

Best used:

Use this worksheet in conjunction with the related booster materials, including a video, PowerPoint template and facilitator guide. 

Developing
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National Agreement Booster Facilitator Guide

Submitted by renata.c.hoffman on Tue, 09/07/2021 - 15:39
Region
Program-wide
Tool Type
Reports and Guides
Format
PDF
Keywords
learning booster
booster
Topics
LMP Processes
Role
UBT Consultants & UPRs
UBT Sponsors
ED-1996

Use this guide to help teams refresh their knowledge about interest-based problem solving and consensus decision making. It is part of a package that also includes PowerPoint template and a worksheet.

Jennifer Gladwell
Laureen Lazarovici
Tool landing page copy (reporters)

Format:

PDF

Size:

5 pages, 8.5" x 11"

Intended audience:

Any consultants and trainers working with teams to refresh their knowledge about the national agreements

Best used:

Use this guide in conjunction with the related booster materials, including a video, PowerPoint template, and learner worksheet.

 

Developing
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Hank: Vax to the Future

Submitted by Laureen Lazarovici on Tue, 07/20/2021 - 14:18
Region
Program-wide
Keywords
eHank
Hank
vaccinations
COVID-19
pandemic
Topics
Culture
LMP Processes
Role
All Roles
Request Number
ED-1937
Long Teaser

Check out this immersive, multimedia online version of Hank magazine, powered by FlowPaper. 

Communicator (reporters)
Alec Rosenberg​
Editor (if known, reporters)
Sherry Crosby
Photos & Artwork (reporters)
Only use image in listings (editors)
not listing only
Status
Developing
Tracking (editors)
Story content (editors)
Story body part 1

Check out this immersive, multimedia online version of Hank magazine, powered by Issuu. 

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LMP Methods Booster PowerPoint Laureen Lazarovici Sun, 07/04/2021 - 17:30
PPT
not migrated
Region
Program-wide
Tool Type
Reports and Guides
Format
PPT
Keywords
learning booster
booster
Topics
LMP Processes
Role
UBT Consultants & UPRs
UBT Sponsors

Format:
PPT

Size:
22 slides, 8.5" x 11"

Intended audience:
UBT consultants and trainers working with teams to refresh knowledge about interest-based problem solving and consensus decision making

Best used:
Use these PowerPoint slides in conjunction with the related booster materials, including a video, facilitator guide and worksheet. 

ED-1889

Use this PowerPoint template to help teams refresh their knowledge about interest-based problem solving and consensus decision making. It is part of a package that also includesa facilitator guide and a worksheet.

Jennifer Gladwell
Laureen Lazarovici
Developing

LMP Methods Booster Facilitator Guide

Submitted by Laureen Lazarovici on Fri, 07/02/2021 - 17:57
Region
Program-wide
Tool Type
Reports and Guides
Format
PDF
Keywords
learning booster
booster
Topics
LMP Processes
Role
UBT Consultants & UPRs
UBT Sponsors
ED-1889

Use this guide to help teams refresh their knowledge about interest-based problem solving and consensus decision making. It is part of a package that also includes PowerPoint template and a worksheet.

Jennifer Gladwell
Laureen Lazarovici
Tool landing page copy (reporters)

Format:
PDF

Size:
7 pages, 8.5" x 11"

Intended audience:
UBT consultants and trainers working with teams to refresh knowledge about interest-based problem solving and consensus decision making

Best used:
Use this guide in conjunction with the related booster materials, including a video, PowerPoint template and worksheet. 

Developing
Obsolete (webmaster)
not migrated

LMP Methods Booster Learner Worksheet

Submitted by Laureen Lazarovici on Fri, 07/02/2021 - 17:40
Region
Program-wide
Tool Type
Reports and Guides
Format
PDF
Keywords
learning booster
booster
Topics
LMP Processes
Role
UBT Consultants & UPRs
UBT Sponsors
ED-1889

Use this worksheet to refresh your knowledge about interest-based problem solving and consensus decision making. It is part of a package that also includes a facilitator guide and PowerPoint template.

Jennifer Gladwell
Laureen Lazarovici
Tool landing page copy (reporters)

Format:
PDF

Size:
8.5" x 11"

Intended audience:
UBT consultants and trainers working with teams to refresh knowledge about interest-based problem solving and consensus decision making

Best used:
Use this worksheet in conjunction with the related booster materials, including a video, PowerPoint template and facilitator guide. 

Developing
Obsolete (webmaster)
not migrated

Learning Boosters

 

Use Learning Boosters to deepen your team's understanding of core principles and skills fundamental to our Labor Management Partnership. 

Each booster kit includes:

  • Video
  • Facilitator guide with a variety of activities
  • PowerPoint deck
  • Learner worksheet

 

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