Unit-based team concepts

The Inside Story

Submitted by tyra.l.ferlatte on Wed, 11/02/2016 - 00:10
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How to stay up to date with all things partnership. 

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Tyra Ferlatte
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Making the Case for Partnership

Inside perspectives on why unit-based teams and our Labor Management Partnership are worth the investment of time, money and energy. 

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Take advantage of everything LMP Communications has to offer and more!

Hank

The flagship publication of the Labor Management Partnership, Hank (named in honor of Henry J.) brings forward the diverse perspectives of frontline workers, managers and physicians across Kaiser Permanente. It features:

  • Stories about unit-based teams that have taken a collaborative approach to achieve measurable performance improvement.
  • Stories about individuals who, by working in partnership, have undergone a personal shift that has changed their level of engagement at work.
  • Examples of effective practices that a team or individual can apply.
  • Tools that make working in partnership easier: Practical tips and techniques for improving performance and solving problems in a team environment.

Each quarterly issue also has a comic on a partnership theme, puzzles and games, a poster and more.

LMP Insider

Our twice-monthly e-bulletin links you to useful tips, tools, team-tested practices and videos on LMPartnership.org. Subscribe today! (Scroll to the bottom of this page and enter your email address in the box.)

Oldie but Goodie

A checklist from the Labor Management Partnership’s early days, with seven principles and 37 related behaviors describing what working in partnership looks like. 

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LMP Communications

Our team of communicators produces videos and tools, writes stories, and offers training and consulting for UBTs in every region. We’re here to inspire you, help you find and share successful practices, and support your team’s progress on the Path to Performance. We offer communication workshops and publish Hank magazine. This website, LMPartnership.org, provides tips, tools, award-winning videos and stories that will support your day-to-day work. 

Who We Are

Field Consultants

Contact a field consultant in your region to pass on a lead for a story, schedule a training workshop or ask for communications support:

Jennifer Bellisario, senior communications consultant, Northwest, Washington and Hawaii

Laureen Lazarovici, senior communications consultant, Southern California and Colorado

Tracy Silveria, senior communications consultant, Northern California, Mid-Atlantic and Georgia

Distribution and general operations

Have a question about receiving Hank or want to subscribe to LMP Insider, our bi-monthly email newsletter? Contact:

Beverly White, intermediate project manager 2; distribution

Renata Hoffman, intermediate project manager 1

Other inquiries

Have a question about the eStore? Need to update your contact information on the website? Got a general question? Email us at: lmp-feedback@kp.org

 

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Laureen Lazarovici
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Meet the national LMP communications team. 

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ED Takes a Group Approach to Skill Building

Submitted by anjetta.thackeray on Tue, 11/01/2016 - 14:43
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When you’re busy with day-to-day patient care, tending to your personal career goals isn’t easy.

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Photos taken/8/26 AMc
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From left, Rebecca Linares, ward clerk transcriber and SEIU-UHW member, emergency room assistant Richard Rowland, SEIU-UHW, and assistant department administrator Sylvana Hrovatic.
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Sylvana Hrovatic, Sylvana.C.Hrovatic@kp.org

Additional resources

For more information on the SEIU-UHW Joint Employer Education Trust, visit www.seiu-uhweduc.org.

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Spreading the Word

As a union steward, Becky Linares is spreading the word by:

  • talking to her co-workers about the education trust programs.
  • bringing LMP Workforce Planning and Development materials to union stewards’ meetings.
  • posting fliers about the trust in her department and others.

“I don’t just keep it in the emergency room,” Linares says. “I want people to know there is money there to support their careers.”

For more information or career counseling, visit www.kpcareerplanning.org. Or, for SEIU members, www.seiu-uhweduc.org.

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ED takes a group approach to skill building
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UBT takes charge of its own career development, improves patient service
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Most people think about advancing their careers as a personal goal—if and when they get the time and support to map out a plan. But Panorama City’s Emergency Department unit-based team saw that boosting the team’s skills also matters to KP members, patients and the department. It used collaboration—and LMP trust funds—to improve the workflow and put several staff members on a solid career path.

“It’s not just about making more money. It’s also about being able to provide the best care possible,” says Richard Rowland, one of two emergency room assistants finishing courses needed to earn promotions to emergency service technician positions.

Early last year, the unit-based team started a “door-to-doc” project aimed at moving patients more efficiently through the ER. Results soon stalled because many staff members lacked the training or official certifications to help nurses with such triage duties as drawing blood and organizing labs. About that time, Sylvana Hrovatic arrived as assistant department administrator and management co-lead. She was focused on improving patient service and care, and says it was her labor partners who steered the conversation to career development.

With the help of ward clerk transcriber Becky Linares, labor co-lead and an SEIU UHW steward, the UBT reached out to the SEIU UHW-West & Joint Employer Education Fund to create a plan for employee career advancement in the department.

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