Our comic superhero shows how every part of what you do adds value.
Format:
PDF (color and black and white)
Size:
8.5" x 11"
Intended audience:
Anyone with a sense of humor
Best used:
Our comic superhero helps make it clear that everyone has a part in solving problems in their department's UBT.
Our comic superhero shows how everyone has a part in solving problems in their department's UBT.
Use the posters and tools at right in presentations or meetings to help your teams overcome barriers, compare results and reach high performance.
The PowerPoint slides ("These Results Prove It's Working") show examples of unit-based teams from every region making a difference for KP members and patients.
Borrow from the ideas on this page to inspire your team, convince doubters to come on board, and identify projects and practices that have worked for others.
Creating a better workplace turns cynics into champions of unit-based teams. UBTs help workers, managers and physicians better serve Kaiser Permanente members and patients. Yet even though everyone in the unit belongs to the team, too many people don’t realize they do. Engaging with your team can change lives—including your own. Read on and see how.
Plus: "Meet Your National Agreement," puzzles and games and great comics that will help everyone realize they are part of your UBT.
Personal stories from three frontline workers, whose initial doubts about unit-based teams fell away once they started seeing the results of their efforts to improve performance.
Creating a better workplace turns cynics into champions of unit-based teams. UBTs give workers represented by a union in the Coalition of Kaiser Permanente Unions a way to lead change. They help workers, managers and physicians better serve Kaiser Permanente members and patients. Yet too many people don’t know they are part of a UBT. Truth is, everyone in the unit is a UBT member. And, as you’ll see in this issue, engaging with your team can change lives—including your own. Read on and see how.
Kimberly Carolina, clinical assistant, OPEIU Local 2, Neurology (South Baltimore Medical Center, Mid-Atlantic States)
"When we first learned about working in partnership, I thought it would be difficult. I was a little skeptical and reluctant. It was hard to work with management because they’re actually your boss. I was part of a hiring team and felt uncomfortable speaking up to say why I thought certain candidates wouldn’t work.
Working as a team was very new to everyone. I wondered if there would be backlash or repercussions. Some employees didn’t feel secure about their jobs and didn’t feel like they even had a voice. One day, I realized they were the same as I was. I had a fear of speaking up and so did the managers. After I realized that, we were able to move forward. Employees, providers and everyone needed to have a voice. We needed to not only talk, but to make things happen. It’s been a lot of learning, a lot of great experience and growth.
When I first started out I didn’t see how you needed each person and each piece to make the company grow. The puzzle came together for me.
Now the communications piece is there. We work to be effective, efficient and see the broad picture. It’s amazing to see everyone come together with one common goal to fix things, such as patient wait times.
I enjoy it better now. I’m learning more. I like the results I have seen. Partnership is like you had a child two decades ago and they’ve grown up to be a successful person."
Unit-based teams are our engines for change. Here are some ways to fuel them up:
Tip Sheet: Engage Your Entire Team
Finding ways to involve everyone on the unit-based team can be hard to do, especially in large departments. If you’re struggling to involve your team members, download this tip sheet.
It’s important to find ways to reach everyone on the UBT. Download these tips to keep your team functioning smoothly and communicating well.
Our comic superhero helps make it clear that everyone is part of their department's UBT.
Try these tips to keep your team running smoothly and communicating well.
Use these tips to engage your entire team.
Use this word search to provide some variety in your next meeting.