AIDET Communication Model | Labor Management Partnership

Submitted by paule on Tue, 04/19/2011 - 16:20

AIDET (Acknowledge, Introduce, Duration, Explanation, Thank) is a communication model to use with patients, families and one another that leads to better patient and staff satisfaction, and improved clinical outcomes.

Non-LMP

Status

Released

Tool Type

Format

Keywords

Topics

tool_AIDET Communication Model

Tool landing page copy (reporters)

Format:
PowerPoint

Size:
28 slides

Intended audience:
Frontline employees

Best used: Use the AIDET (Acknowledge, Introduce, Duration, Explanation, Thank) evidence-based communication model to provide a framework for communication with patients, families and each otherto gain better patient satisfaction, staff satisfaction and clinical outcomes.

Headline (for informational purposes only)

AIDET Communication Model

Tracking (editors)

Date of publication

Wed, 04/20/2011 - 12:00

Obsolete (webmaster)

not migrated

Archived content

Live, non-archived content

Medium Teaser

Use the AIDET approach (Acknowledge, Introduce, Duration, Explanation, Thank) with members, their families, and one another to improve member-patient and staff satisfaction.

Short Teaser

Improve member-patient and staff satisfaction.

This has been edited

Content Type

Tool

Content Goal

Instruct

Subject

Member services

Departments

Unit-based team concepts