Giving Patients a Voice

In this short video, see how the Neo-Natal Intensive Care Unit at Kaiser Permanente's Downey Medical Center is turning parents' ideas for improvements into reality.

 

In this short video, the Neo-Natal Intensive Care Unit at Kaiser Permanente's Downey Medical Center shows how its incorporating the patient voice into it's performance improvement efforts.

Culture
Quality
Service
Southern California
3:28
VID-105_giving_patients_a_voice/VID-105_giving_patients_a_voice_4.zip
Tracking (editors)
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Short Teaser

A NICU team forms a patient advisory comittee.

Medium Teaser

The Neo-Natal Intensive Care Unit in Downey, Calif. shows how its incorporating the patient voice into it's performance improvement efforts.

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Department
Inpatient
Other
Content Type
Video
Content Goal
Inspire
Format
Video
Subject
I'm in a UBT
NICU
Culture
Best Place to Work
Value Compass Concepts
Departments
Unit-based team concepts
Video Type
Video
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