Hawaii

Walking With Every Patient Prevents Falls

Submitted by Jennifer Gladwell on Fri, 07/31/2015 - 14:45
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Nurses at Moanalua Medical Center in Hawaii cut the number of patient falls in half when after adopting the No One Walks Alone protocol.

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Jennifer Gladwell
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Tyra Ferlatte
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UBT co-leads in Hawaii adopt a successful practice from colleagues in San Diego to keep patients safe.
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Borrow a Team-Tested Practice

Hawaii's success came about by adopting a practice from Southern California. Take a look at these resources on spreading successful practices, then talk with your team about where you can look for ideas to adapt.

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Nurses at Moanalua Medical Center adopt a successful practice to keep patients safe
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“The idea came from our manager, when one of our young, alert patients fell and got an injury. We were all upset,” says Jenalyn Andres, RN, one of the union co-leads for her department’s UBT.

That incident spurred nurses on the 4 East-Malama West unit-based team at Moanalua Medical Center in Hawaii to set a goal to cut the number of falls in half within 12 months—from 18 in 2013 to nine or fewer by the end of 2014. The team exceeded its goal and had only six patient falls in 2014.

Steps to success

Team members adopted the No One Walks Alone falls prevention program, pioneered at the San Diego Medical Center, to help them reach their goal. The team set up a standard process to ensure success. Some of the elements of the plan included:

  • checking that all bed alarms are on at the start of shift and during the shift
  • having alarm pads for chairs readily available in rooms, ready for patients who get out of bed and into a chair
  • placing nonskid socks on patients’ feet
  • positioning call lights within reach
  • using walkers to help patients become mobile

Andres, a member of Hawaii Nurses Association, OPEIU Local 50, says the team educated patients and families by sharing literature with them that included tips on preventing falls and information about the No One Walks Alone protocol. The protocol starts with the assumption that all patients are fall risks, instead of nurses trying to identify which patients are at risk. Patients are accompanied every time they get up, especially to and from the bathroom, which is when most falls occur.

Troubleshooting “hot spots”

As part of the team’s process improvement, it identified “hot spots”—things that could happen that could prevent success. For example, the team quickly discovered that it had different types of patient beds on the unit, with different bed alarms. Some of those alarms weren’t wired into the nurse call system, so staff members had to follow the sound of the alarm to figure out which patient needed assistance—which meant it took longer to get to the patient.

The UBT worked to get the issue fixed, and as a result, “a project was opened with facility maintenance and beds have been switched to a universal cord, which resolves the problem,” says Manlee Velasco, the unit’s manager and management co-lead. “In the few cases where the cord wasn’t compatible, new beds have been ordered.”

The team has had five falls so far this year, which came before the cord issue was resolved. 

Spreading a successful practice

The overall success of the prototcol has been noticed by other teams and “all of the inpatient units at the Moanalua Medical Center are now using the program," says Kim Lu, RN, the 4-East unit’s other UBT union co-lead and also a Hawaii Nurses Association member. 

The practice is a great example of spread for another reason: The “No One Walks Alone” slogan and program was created by a San Diego Medical Center UBT in Southern California that was involved in a Joint Commission pilot in 2012.

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PPT: Hawaii Team Cuts Wait Times in Half

Submitted by Kellie Applen on Thu, 08/09/2012 - 15:49
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This PowerPoint slide features a team at the Honolulu Clinic that reduced patient wait times by making one nurse responsible for giving injections each day.

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PPT: Hawaii team cuts wait times in half

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1 slide

Intended audience:
LMP staff, UBT consultants and improvement advisers

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This PowerPoint slide features a team at the Honolulu Clinic that reduced patient wait times by making one nurse responsible for giving injections each day. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

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Huddle Power

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See how huddles have helped Kaiser Permanente teams improve communication, morale and best of all—patient care.

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Tyra Ferlatte
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VID-62_HuddlePower/VID-62_huddle_power_720e.zip
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Successful unit-based teams, those that continuously improve performance and lead change, use huddles to share information and stay on top of team business. This video highlights two KP teams that regularly huddle to tackle day-to-day issues, advance performance improvement projects and give "snaps" to colleagues who go the extra mile. See how huddles and snapping have helped these teams improve communication, morale and best of all—patient care.

 

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Powerpoint: Nurses Help Newborns Get Closer to Moms

Submitted by Kellie Applen on Wed, 11/02/2011 - 11:10
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This Powerpoint slide highlights a team that increased the percentage of newborns spending at least 60 minutes with their mothers in skin-to-skin contact right after birth.

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Poster: Nurses help newborns get closer to moms

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This Powerpoint slide highlights a team that increased the percentage of newborns spending at least 60 minutes with their mothers in skin-to-skin contact right after birth. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

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Hawaii: Trash Talk Turns a Center Green

Submitted by anjetta.thackeray on Mon, 10/31/2011 - 15:13
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The recycling ethic has spread throughout the Moanalua Medical Center in Honolulu, an example of how UBTs are sharing effective practices.

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Tyra Ferlatte
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Carolyn Sandison, RN, suggested a recycling project after seeing an LMP poster on a team in Southern California.
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The project that inspired Hawaii team

Find out about a recyling project in Southern California--and learn more about how other teams are going green.

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The Moanalua Medical Center in Honolulu is saving the planet, one unit-based team at a time.

The Ambulatory Surgery Recovery UBT started collecting small bags of recyclables on its own in March. But team members resorted to some “trash talking,” and now the entire medical center collects about 30 pounds of recyclables each week.

“The original goal was to help our aina (land) thrive,” says Avis Yasumura, RN, the team’s union co-lead and member of the Hawaii Nurses Association, OPEIU Local 50. “Being on an island, there are limited space and resources.”

Methods of spread: A facility UBT fair, a UBT newsletter, PowerPoint presentations and bulletin board posters inspire others and deliver ideas for getting started.

Effective practice: Medical supplies that used to be trash are now recycled, helping to save the planet while saving Kaiser Permanente money.

The region estimates that since October 2010, the recycling has diverted 7.1 tons from the landfill and saved several hundred dollars in recycling fees.

The ASR team started by identifying items on its unit that a local vendor was willing to collect and recycle: irrigation bags, wrappers for intravenous tubing and operating room “peel packs” (sterile wraps for drapes, instruments, gowns and gloves). The team used tests of change to successfully gather and segregate the items.

ASR shared its effective practices in several ways, including:

  • a PowerPoint presentation on products that can be recycled
  • “Going Green” editions of its UBT newsletter and fliers with pictures of recyclables
  • helping other units order blue recycle containers and arranging for pick up with the EVS department

The team also promoted the project at Hawaii’s first UBT fair, with a colorful storyboard display, complete with examples of recyclable products.

“It was the talk of the UBT fair,” says ASR co-lead Janet Lundberg, nurse manager of procedural sedation. “This recognition inspires all UBTs to take risks.”

More than 10 teams at the 300-bed center are recycling now.

Where did the ASR unit get the recycling bug in the first place? Carolyn Sandison, an HNA nurse, was inspired by an LMP bulletin board poster in her break room about the blue-wrap recycling project at Sand Canyon Surgicenter in Southern California.

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Hawaii UBT Cuts Costs, Clutter Shawn Masten Mon, 08/08/2011 - 13:24
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Hawaii UBT Cuts Costs, Clutter
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Format:
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Size:
8.5" x 11"

Intended audience:
Frontline teams, managers, sponsors, physicians

Best used:
This one-page slide shows how an Ambulatory surgery recovery team in Hawaii saved nearly $10,000 per month by reducing duplicate and overstocked supplies in the Moanalua Medical Center operating room. Include in meetings or presentations as an example of UBT performance improvement.

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One-page slide showing how an ambulatory surgery recovery team improved costs and clutter in the operating room

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Tyra Ferlatte
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Poster: Cutting Costs, Clutter in the OR

Submitted by Kellie Applen on Thu, 06/02/2011 - 10:48
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This poster highlights an Operating Room unit-based team that saved nearly $10,000 a month by reorganizing its supply room.

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Poster: Cutting costs, clutter in the OR

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PDF

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
Post on bulletin boards, in break rooms and other staff areasto highlight the work of a unit-based team that saved nearly $10,000 a month by reorganizing its supply room.

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