Staying Nimble With Innovation From the Frontlines
- Deploying smartphones in primary care clinics so care givers can take photos of skin rashes for dermatologists to diagnose
- Opening mini-clinics in retail stores staffed by nurse practitioners to provide routine care for both KP health plan members and non-members, many of whom did not have health insurance prior to the Affordable Care Act
- Rejecting a new texting technology at a labor and delivery department when employees, managers and physicians concluded cellular reception in their building couldn’t support it—and not becoming discouraged.
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