MPS scores

Redwood City UBT Improves Phone Service

Submitted by Shawn Masten on Tue, 09/13/2011 - 11:29
Region
Northern California
Tool Type
PowerPoints
Format
PPT
Keywords
oncology
Redwood City
MPS scores
Topics
Service
Role
Frontline Managers
Frontline Physicians
Frontline Workers
UBT Sponsors
ppts_improving_phone_scores_RWC

One-page slide showing how a Redwood City Oncology team improved low phone scores.

Non-LMP
Tool landing page copy (reporters)
UBT boosts phone scores.

Format:
PowerPoint slide

Size:
8.5" x 11"

Intended audience:
Frontline teams, managers, sponsors, physicians

Best used:

This one-page slide shows how the Oncology unit-based team in Redwood City boosted its low phone scores. Save on to your computer to include in meetings or presentations as an example of UBT performance around telephone service.

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Tracking (editors)
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