Questionnaire Shaves Wait Times for Gastrointestinal Patients
- Creating a questionnaire and training staff on the new process
- Partnering with the business office supervisor and asking the receptionists to hand the form to all GI procedure patients at check-in
- Decreasing/minimizing the RN time to review the entire document in detail and focus on patients' specific questions
- Giving patients a choice between RN discharge or MD discharge
What can your team do to improve efficiencies in your department? What else could your team do to help shorten patients' wait times?