PDF

10 Tips for Performance Improvement in Partnership

Submitted by Paul Cohen on Tue, 11/05/2013 - 13:59
Tool Type
Format
tool_10 tips PI in Partnership.doc

KP has powerful tools for performance improvement. Unit-based teams have the ability to launch and sustain change. Here are 10 ways to bring together these unique tools, teams and techniques to better serve KP members and patients.

Non-LMP
Non-LMP
Tool landing page copy (reporters)
10 Tips for Performance Improvement in Partnership

Format:
PDF

Size: 
One page 

Intended audience:
Unit-based team co-leads, sponsors and consultants; performance improvement advisers; union partnership representatives

Best used: 
These tips can help you ensure your team utilizes all available performance improvement tools and techniques in partnership.

Related tools:
See a glossary of performance improvement terms

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SuperScrubs: With a Little Help From Our Friends

Submitted by tyra.l.ferlatte on Tue, 10/29/2013 - 12:00
Tool Type
Format
Topics
Role
Hank
hank37_comic

This full-page comic from the 2013 Fall Hank takes a humorous approach to total health.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
A humorous approach to total health

Format:
PDF (color or black and white)

Size:
8.5" x 11" 

Intended audience:
Anyone with a sense of humor

Best used:
This full-page comic  features two co-workers meeting up in the cafeteria at lunchtime, with one of them being sorely tempted to indulge in some not-so-healthy food choices. Enjoy this comic and be reminded that getting help from our friends—or providing help—is a key part of building a culture in which healthy choices come easily.

 

 

 

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Hank Libs: Healthy and Happy

Submitted by tyra.l.ferlatte on Tue, 10/29/2013 - 11:57
Tool Type
Format
Topics
Hank
hank37_hanklibs

Break up a team meeting with a little fun with this Hank Lib, which turns a few sentences about getting healthy into something else entirely. From the Fall 2013 Hank.

Jennifer Gladwell
Tyra Ferlatte
Tool landing page copy (reporters)
Hank Libs: Healthy and Happy

Format:
PDF

Size:
8.5" x 11" 

Intended audience:
Frontline workers, managers and physicians

Best used:
Use this Hank Lib to break up a team meeting with some fun—and at the same time, get people thinking about what they can do to get healthy.

 

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Word Scramble: Getting Healthy

Submitted by tyra.l.ferlatte on Tue, 10/29/2013 - 11:56
Tool Type
Format
Topics
Hank
hank37_wordscramble

Use this Word Scramble, from the Fall 2013 Hank, as a way to break up a meeting with some fun while providing a reminder about the importance of addressing issues of health.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Word Scramble: Getting Healthy

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers, managers and physicians

Best used:
Use this word scramble to emphasize the importance of Total Health while providing a fun break at a meeting. 

 

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Employment and Income Security Clarification

Submitted by Julie on Thu, 10/10/2013 - 15:07
Tool Type
Format
tool_EISA_clarification

To prevent misunderstandings, a group of union coalition and KP representatives issued a clarification of the Employment and Income Security Agreement in September 2013. This document is not a renegotiation or modification of the agreement, but simply a clarification.

Non-LMP
Non-LMP
goes in highlight box on this page: http://www.lmpartnership.org/what-is-partnership/national-agreements/employment-and-income-security-agreement
Tool landing page copy (reporters)
Employment and Income Security Clarification

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Members of Partnership unions; KP managers

Best used:
Help your colleagues understand the application of the Employment and Income Security Agreement. 

 

 

 

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Issue Resolution and Corrective Action User Guide

Submitted by Julie on Thu, 09/05/2013 - 15:34
Tool Type
Format
tool_Issue Resolution_Corrective Action

This guide is designed to help managers and union members jointly solve workplace problems and deal with employee performance concerns.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Issue Resolution and Corrective Action User Guide

Format:
PDF

Size:
110 pages

Intended audience:
Managers, union members and stewards

Best used:
This guide provides an overview of two critical LMP issue resolution processes that are used to address workplace issues at the front line.  It includes examples of completed issue resolution tracking forms, which are used at the end of the process. Also, it explains the philosophy behind the process to create a lasting foundation for change. Read it cover to cover, or use it as a reference document.

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10 Essential Tips for Union Co-leads

Submitted by Paul Cohen on Tue, 09/03/2013 - 17:00
Tool Type
Format
Topics
tool_10 tips_union co-leads.doc

Unit-based teams’ union co-leads can help their teams transform the care experience for KP members, patients—and caregivers. These tips can build the skills to do just that.

Non-LMP
Non-LMP
Tool landing page copy (reporters)
10 Essential Tips for Union Co-leads

Format:
PDF

Size: 
8.5" x 11" 

Intended audience:
Union co-leads, sponsors and stewards; unit-based team consultants

Best used:
Effective union co-leads share tips for working effectively and engaging team members.

Related stories/tools:
Get team examples and tools to put these tips to use.

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All in a Day's Work: New Member Buzz

Submitted by tyra.l.ferlatte on Fri, 08/09/2013 - 15:41
Tool Type
Format
Topics
hank36_cartoon

The importance of giving new members extra attention is the focus of this cartoon from the Summer 2013 Hank.

Tyra Ferlatte
Tyra Ferlatte
Tool landing page copy (reporters)

Format:
PDF (color or black and white)

Size:
5.25" x 5" (print out on 8.5" x 11") 

Intended audience:
Anyone with a sense of humor

Best used:
Download and post this light-hearted reminder to give new members extra attention on bulletin boards, in your cubicle, attach it to emails. Have fun!

 

 

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Crossword: Welcoming New Members

Submitted by Andrea Buffa on Wed, 08/07/2013 - 16:56
Tool Type
Format
Topics
crossword_Hank36_welcoming_new_members

Use this crossword from the Summer 2013 Hank to provide some variety in your next meeting.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Crossword: Welcoming New Members

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers and managers

Best used:
This crossword tests your knowlege about new members—and can provide some variety and fun at a team meeting.

 

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Hank Libs: Greeting Power

Submitted by Andrea Buffa on Wed, 08/07/2013 - 16:54
Tool Type
Format
Topics
puzzles_and_games_Hank_libs_summer_2013

Have some fun--and reinforce the importance of giving members a warm greeting--by using this "Hank lib" at your team meeting. From the Summer 2013 Hank.

Jennifer Gladwell
Tyra Ferlatte
Tool landing page copy (reporters)
Hank Libs: Greeting Power

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers and managers

Best used:
Share this fun way of emphasizing the importance of a warm greeting with your UBT members.

 

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