Intended audience: LMP staff, UBT consultants and performance improvement advisers
Best used: This slide highlights a pharmacy team that slashed complaints by 45 percent. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
ppt_proactive_customer_encounter
This slide highlights a pharmacy team that slashed complaints by 45 percent.
This Powerpoint slide highlights a team that increased the percentage of newborns spending at least 60 minutes with their mothers in skin-to-skin contact right after birth.
Best used: This Powerpoint slide spotlights a Neonatal Intesive Care Unit that improved families' understanding and perception of their infant's pain management. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
pp_easing_pain_babies_families
This Powerpoint slide spotlights a Neonatal Intesive Care Unit that improved families' understanding and perception of their infant's pain management.
Best used: This Powerpoint slide spotlights a Neonatal Intesive Care Unit that improved families' understanding and perception of their infant's pain management. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
pp_easing_pain_babies_families
This Powerpoint slide spotlights a Neonatal Intensive Care Unit that improved families' understanding and perception of their infant's pain management.
Intended audience: UBT consultants, UBT co-leads and members
Best used: This simple matrix helps teams set performance improvement goals for the year. Use as a working document in unit-based team meetings or training sessions.
ppt_Prioritization Matrix.ppt
One page PowerPoint form used to help unit-based teams prioritize their goals.