Team levels

New Research on How UBTs Deliver on Service

Submitted by Paul Cohen on Tue, 08/07/2012 - 14:15
Tool Type
PowerPoints
Format
PPT
Keywords
HCAHPS
nurse communication
quiet
Topics
Culture
Service
Role
UBT Co-Leads
UBT Sponsors
ppt_UBTs and service scores

A PowerPoint slide showing high-performing UBTs are getting higher patient satisfaction scores while reducing injuries and absenteeism.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
New Research on How UBTs Deliver on Service

Format:
PowerPoint slide

Size:
8.5" x 11"

Intended audience:
Unit-based team sponsors and co-leads, and KP managers

Best used:
This summary of KP research shows that high-performing teams are improving HCAHPS scores while reducing workplace injuries and sick days. Use in meetings or discussions to benchmark team results against high-performing UBTs across Kaiser Permanente.

Released
Tracking (editors)
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Checklist: Starting a UBT

Submitted by Vaughn.R.Zeitzwolfe on Wed, 07/13/2011 - 15:32
Tool Type
Checklists
Format
DOC
Keywords
checklist
componenets
new team
improve performance
UBT start-up process
startup
Topics
Performance Improvement
Role
UBT Co-Leads
Content Section
P2P

This checklist is a guide for you to chart your UBT start-up progress. It highlights the important components that must be identified and in place for a unit-based team to be successful.

Non-LMP
Tyra Ferlatte
For Leadership 1-2, Team Process 1, Use of Tools 1
Tool landing page copy (reporters)
Checklist: Starting a UBT

Format:
PDF and Word Document

Size:
8.5" x 11"

Intended audience:
Co-leads

Best used:
This checklist is a guide for you to chart your UBT start-up progress. It highlights the important components that must be identified and in place for a unit-based team to be successful. Use when starting a new UBT to help form the new team. Review this checklist before you begin working with your team.

Released
Tracking (editors)
Obsolete (webmaster)
not migrated
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