Corrective Action (classroom)

Submitted by Laureen Lazarovici on Sat, 01/13/2018 - 19:52
LSR-1983

This course discusses the five steps of corrective action. Participants apply those steps to scenarios throughout the course of the training.

Laureen Lazarovici
Tyra Ferlatte
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Corrective Action (classroom)

Course description

Issue resolution/corrective action is one of the foundation blocks for success of the partnership. The course explores how issues are discovered and together labor and management determine root cause, working with the employee. Also covered is how creative problem solving is used in the workplace to resolve team issues to individual performance in a non-punitive manner.

Path to Performance

Level 1

Duration

8 hours

Who should attend

Job categories include stewards, union representatives, managers and human resources consultants

Course requirements

Belong to a union in the Alliance of Health Care Unions or the Coalition of Kaiser Permanente Unions, or work with an Alliance- or Coalition-represented employee

Enrollment information

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For in-person classroom training, contact your regional training leaders for more information.
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Learn how to creatively resolve team issues.

This course discusses the five steps of corrective action. Participants apply those steps during training.

Team Level
Level 1
Path to Performance Dimensions
Training
Content Type
Course Description
Content Goal
Instruct