Best Place to Work

Challenge Your Facilities to Practice Safety

Identifying workplace hazards
Encouraging discussions about safety
Promoting safety awareness programs or initiatives

What can your team do prevent injuries before they happen?

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Working Together for Timely Test Results

Coordinating with other departments, like emergency and transportation
Spreading out requests in regular 15-minute intervals
Meeting regularly to make adjustments

What can your team do to work with other departments to improve patients' experiences?

Read more about Working Together for Timely Test Results

Too Many Sick Days? Use Carrots, Not Sticks

Creating a rewards and recognition program for perfect attendance
Educating and coaching staff about attendance, improving communication and rebuilding trust
Creating flexible schedules, approving last-minute vacation requests and working to raise morale

What can your team do to reward and recognize one another?

Read more about Too Many Sick Days? Use Carrots, Not Sticks

Blue Wrap Bins Save Money

Setting up designated bins in operating rooms for blue wrap recycling
Educating staff about the dos and don’ts of the bins, such as no infectious or solid waste
Coordinating with a local charity such as Goodwill to help with processing

What can your team do to "go green"? What else could your team do to reduce waste?

Read more about Blue Wrap Bins Save Money

Alternatives to Calling in Sick

Highlighting options for taking days off, such as life balance days, vacation time and the Family and Medical Leave Act
Encouraging a Thrive culture and extending lunch hours to allow for walks and fresh air
Hosting monthly wellness potlucks to bond and build team unity

What can your team do to ensure employees know about the benefits and policies that affect them?

Read more about Alternatives to Calling in Sick

How-To Guide: Reward and Recognize

Celebrating accomplishment builds a positive environment in which people are inspired to contribute their best. It makes it safe to take risks, be creative and participate fully.

Calling attention to good behavior increases the likelihood it will be repeated. Successful unit-based team leaders recognize improvement by giving appropriate rewards and recognition to team members and to each other.

Read more about How-To Guide: Reward and Recognize

Hank Fall 2016

Submitted by tyra.l.ferlatte on Wed, 12/07/2016 - 19:42

Tracking

Date of publication/first primary use

11/30/2016 - 12:00

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Hank

Creating a better workplace turns cynics into champions of unit-based teams. UBTs help workers, managers and physicians better serve Kaiser Permanente members and patients. Yet even though everyone in the unit belongs to the team, too many people don’t realize they do. Engaging with your team can change lives—including your own. Read on and see how.

Plus: "Meet Your National Agreement," puzzles and games and great comics that will help everyone realize they are part of your UBT.

Read more about Hank Fall 2016

From Skeptics to Believers

Submitted by Laureen Lazarovici on Wed, 12/07/2016 - 13:32

Region

Topics

Role

UBT Consultants & UPRs

Hank

Fall 2016

Request Number

sty_Hank49_Skeptics to Believers

Long Teaser

Personal stories from three frontline workers, whose initial doubts about unit-based teams fell away once they started seeing the results of their efforts to improve performance.

Communicator (reporters)

Sherry Crosby

Editor (if known, reporters)

Non-LMP

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Only use image in listings (editors)

not listing only

Highlighted stories and tools (reporters)

Tips and Tools for Turning Skeptics Into Believers

Unit-based teams are our engines for change. Here are some ways to fuel them up:

Tip Sheet: Engage Your Entire Team

Finding ways to involve everyone on the unit-based team can be hard to do, especially in large departments. If you’re struggling to involve your team members, download this tip sheet.

Tip Sheet: Spread the Word

It’s important to find ways to reach everyone on the UBT. Download these tips to keep your team functioning smoothly and communicating well.

Status

Developing

Tracking (editors)

12/07/2016 - 12:00

Story content (editors)

Headline (for informational purposes only)

From Skeptics to Believers

Deck

Engaging with their teams changes three workers' outlook

Story body part 1

Creating a better workplace turns cynics into champions of unit-based teams. UBTs give workers represented by a union in the Coalition of Kaiser Permanente Unions a way to lead change. They help workers, managers and physicians better serve Kaiser Permanente members and patients. Yet too many people don’t know they are part of a UBT. Truth is, everyone in the unit is a UBT member. And, as you’ll see in this issue, engaging with your team can change lives—including your own. Read on and see how.

Big picture comes into focus

Kimberly Carolina, clinical assistant, OPEIU Local 2, Neurology (South Baltimore Medical Center, Mid-Atlantic States)

"When we first learned about working in partnership, I thought it would be difficult. I was a little skeptical and reluctant. It was hard to work with management because they’re actually your boss. I was part of a hiring team and felt uncomfortable speaking up to say why I thought certain candidates wouldn’t work.

Working as a team was very new to everyone. I wondered if there would be backlash or repercussions. Some employees didn’t feel secure about their jobs and didn’t feel like they even had a voice. One day, I realized they were the same as I was. I had a fear of speaking up and so did the managers. After I realized that, we were able to move forward. Employees, providers and everyone needed to have a voice. We needed to not only talk, but to make things happen. It’s been a lot of learning, a lot of great experience and growth.

When I first started out I didn’t see how you needed each person and each piece to make the company grow. The puzzle came together for me.

Now the communications piece is there. We work to be effective, efficient and see the broad picture. It’s amazing to see everyone come together with one common goal to fix things, such as patient wait times.

I enjoy it better now. I’m learning more. I like the results I have seen. Partnership is like you had a child two decades ago and they’ve grown up to be a successful person."

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