This presentation, originally shown at a webinar in November 2016, includes handy tips and a "cheat sheet" to help orient users to the new features of the revamped LMP website.

Non-LMP

Tyra Ferlatte

Tool landing page copy (reporters)

What the New LMP Website Can Do For You

Format:
PPT

Size:
7 slides

Intended audience:
Unit-based team consultants, union partnership representatives, UBT sponsors and co-leads.

Best used:
To learn about the new features of the revamped LMP website.

Developing

Tracking (editors)

Thu, 11/17/2016 - 12:00

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powerpoint presentation

PPT

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It Pays to Share Your Schedules

Sharing scheduling data with collaborative departments
Setting boundaries to respect the other department’s needs and processes, like avoiding late-day appointments
Writing it down and gettng consensus so everyone can follow the procedure

What can your team do to work collaboratively with a sister department to improve the patient experience?

Read more about It Pays to Share Your Schedules

Rebuild a Team’s Morale by Getting Them to Talk

Reaching out to LMP and UBT consultants for help
Opening the lines of communication, including daily huddles
Working the problem

What can your team do to improve communication? What else could your team do to create a psychologically safe environment?

Read more about Rebuild a Team’s Morale by Getting Them to Talk

Same-Day Scheduling Cuts Cancer Med Costs

Reducing cancer IV medication waste
Scheduling back-to-back, same-day appointments
Using smaller vials

What can your team do to consolidate resources and improve efficiency?

Read more about Same-Day Scheduling Cuts Cancer Med Costs

Highlights of the 2015 National Agreement

Submitted by Paul Cohen on Sun, 11/13/2016 - 15:03

Tool Type

Format

Topics

Role

2015 NA highlights.pdf

The 2015 National Agreement between Kaiser Permanente and the Coalition of of Kaiser Permanente Unions is the most comprehensive, forward-looking contract in the history of the Labor Management Partnership. See a summary of key points (PDF or PPT).

Non-LMP

Tool landing page copy (reporters)

Highlights of the 2015 National Agreement

Format/sizes:

PDF (two pages, 8.5" x 11")
PPT (18-slide deck)
Small infographic (sized to print on 8.5" x 14" paper)
Large infographic (sized to print on 11" x 17" paper)

Intended audience:
Frontline workers, managers and physicians

Best used:
Brief text and graphics give an overview of key provisions of the 2015 National Agreement. Choose the format that works best for you!

Released

Tracking (editors)

Sun, 11/13/2016 - 12:00

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Speak Out, Speak Up, Be Heard

Submitted by Kellie Applen on Mon, 11/07/2016 - 12:28

Tool Type

Format

Running Your Team

Keywords

Topics

Role

poster_speak_out_speak_up_be_heard

Tips for speaking out in the workplace and being heard.

Non-LMP

Tool landing page copy (reporters)

Speak Up, Speak Out, Be Heard

Format:
PDF (color or black and white)

Size:
8.5" x 11"

Intended audience:
Frontline workers, unit-based teams

Best used:
Post these five tips for speaking up and being heard on bulletin boards and in break rooms.

Released

Tracking (editors)

Thu, 03/01/2018 - 12:00

Classification (webmaster)

Quality

Obsolete (webmaster)

poster

PDF

lmpartnership.org

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The Inside Story

Submitted by tyra.l.ferlatte on Wed, 11/02/2016 - 00:10

Topics

Communication

Role

UBT Consultants & UPRs

UBT Co-Leads

Long Teaser

How to stay up to date with all things partnership.

Communicator (reporters)

Non-LMP

Editor (if known, reporters)

Tyra Ferlatte

Photos & Artwork (reporters)

Only use image in listings (editors)

not listing only

Highlighted stories and tools (reporters)

Making the Case for Partnership

Inside perspectives on why unit-based teams and our Labor Management Partnership are worth the investment of time, money and energy.

The Case for Unit-Based Teams: A Model for Front-line Engagement and Performance Improvement, a Permanente Journal article
The Case for Partnership, a Labor and Employment Relations (LERA) article by Dennis Dabney, senior vice president, National Labor Relations and Office of Labor Management Partnership, Kaiser Permanente
Leading Change Together, a book chapter by Jim Pruitt, vice president of Labor Management Partnership and Labor Relations for the Permanente Federation, and Paul Cohen, senior business consultant
Pathways to Partnership, a 13-page brochure published three years after the partnership was formed, explaining how and why it came about, what we gain by working in partnership, and tips on how to work in partnership

Status

Developing

Story content (editors)

Story body part 1

Take advantage of everything LMP Communications has to offer and more!

Hank

The flagship publication of the Labor Management Partnership, Hank (named in honor of Henry J.) brings forward the diverse perspectives of frontline workers, managers and physicians across Kaiser Permanente. It features:

Stories about unit-based teams that have taken a collaborative approach to achieve measurable performance improvement.
Stories about individuals who, by working in partnership, have undergone a personal shift that has changed their level of engagement at work.
Examples of effective practices that a team or individual can apply.
Tools that make working in partnership easier: Practical tips and techniques for improving performance and solving problems in a team environment.

Each quarterly issue also has a comic on a partnership theme, puzzles and games, a poster and more.

LMP Insider

Our twice-monthly e-bulletin links you to useful tips, tools, team-tested practices and videos on LMPartnership.org. Subscribe today! (Scroll to the bottom of this page and enter your email address in the box.)

Oldie but Goodie

A checklist from the Labor Management Partnership’s early days, with seven principles and 37 related behaviors describing what working in partnership looks like.

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Injuries Nearly Vanish After Workers Find Their Voice

Training staff members to be Level 1 ergonomic assessors
Colleagues rounding on each other every month
Acting on employees’ concerns by making changes to workstations

What can your team do to support each other's concerns? What else could your team do to follow up on issues?

Read more about Injuries Nearly Vanish After Workers Find Their Voice

Team Process

To enhance communication and participation, unit-based teams use processes that are designed to encourage teamwork, ike outcome-oriented meetings and frequent huddles. Teams also regularly analyze data to make sure their improvement efforts are on track. Advanced UBTs employ more sophisticated approaches that include adopting or spreading successful practices and getting input from Kaiser Permanente members and patients.

Read more about Team Process

Team Member Engagement, Levels 3, 4 and 5

Read more about Team Member Engagement, Levels 3, 4 and 5

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