Best Place to Work

Speak Up, Speak Out

Request Number
VID-124_speakup_speakout
Long Teaser

Former Kaiser Permanente Chairman and CEO Bernard J. Tyson on the importance of a #FreeToSpeak culture at work.

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Non-LMP
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http://content.jwplatform.com/videos/q9NUH8Vk-iq13QL4R.mp4
Running Time
:40
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Former Kaiser Permanente Chairman and CEO Bernard J. Tyson on the importance of a #FreeToSpeak culture at work.

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September/October 2015 Bulletin Board Packet

Submitted by Kellie Applen on Wed, 09/02/2015 - 10:26
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Format: Printed posters and pocket-sized cards on glossy card stock 

Size: Three 8.5” x 11” posters and three 4" x 6" cards

Intended audience: Frontline staff, managers and physicians

Best used: On bulletin boards in break rooms and other staff areas, and at UBT meetings for team discussion and brainstorming

Description: This packet contain useful materials for UBTs, such as:

Partnership Attitude Brings State-of-Art Test to Members

Submitted by Jennifer Gladwell on Tue, 08/11/2015 - 15:58
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Request Number
sty_nw_eeg_jg_tf
Long Teaser

Some of our youngest members will benefit from having the new test, which came about after a frontline union member approached a doctor about pairing up to get it approved.

Communicator (reporters)
Jennifer Gladwell
Editor (if known, reporters)
Tyra Ferlatte
Photos & Artwork (reporters)
Debbie Newcomb, an electro-neurodiagnostic technologist and UFCW Local 555 member, paired up with Dr. Juan Piantino to get the test approved.
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Neurology department in the Northwest improves ability to diagnose epilepsy
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“This whole project was a mere idea written on a piece of paper only a few months ago,” says Juan Piantino, MD, “and now it’s a reality.”

Shortly after Dr. Piantino, a neurologist, came to Kaiser Permanente in July 2014, he was approached by another member of the department—Debbie Newcomb, an electro-neurodiagnostic technologist and UFCW Local 555 member. Newcomb’s work includes performing electroencephalograms (EEGs), a test that monitors a patient’s brain waves and helps diagnose patients with epilepsy.

She was interested in implementing ambulatory EEGs (AEEGs), an advanced technology that is relatively new. Because the test is conducted over a longer time period than a routine EEG, it is more likely to capture events that provide the medical team with information needed for a good diagnosis. AEEGs also are less expensive than an inpatient telemetry EEG. But Newcomb needed a physician partner to move forward.

“I wasn’t intimidated about approaching him,” says Newcomb, who’s the labor co-lead of the neurology UBT. “The partnership has given me the confidence to speak up—and in fact, I consider it part of my role as a union steward.”

Swift implementation

Dr. Piantino had experience with the test with other health care systems—as did Newcomb—and was enthusiastic. The pair began figuring out how the test could be implemented in the Northwest region. Newcomb collaborated with the staff at the Stanford Comprehensive Epilepsy Center to understand the specific details of its program. She worked with KP Purchasing to identify the type and cost of the machines that would be needed.

Armed with information, Dr. Piantino met with leadership of the Northwest Permanente Medical Group—and within a few short months, in December 2014, the region was equipped to do continuous ambulatory EEGs.

So far this year, 16 patients have had their treatment guided by the ambulatory EEG as outpatients. Because the test is administered with a camera, the physician reading the results can see the patient in real time and correlate the brain activity to the physical movements of the patient. In addition, being able to conduct the test in the patient’s own environment avoids a potentially stressful and expensive hospital stay.

One adult patient had been in and out of the Emergency department five times in two weeks. Newcomb performed the ambulatory EEG on him; he had five events, all pseudo-seizures. “He is now seeing the proper doctor for his problems—no more trips to the ED,” Newcomb says.

By the end of July, the program already had paid for the cost of equipment. The benefits of an accurate diagnosis for the patient are immeasurable.

“It was the positive attitude and the willingness to improve patient care that made this happen in record time,” says Dr. Piantino.

Pediatric patients helped

Not all epilepsy is easily identifiable. One young, active child who was recently diagnosed was brought into the Neurology clinic because he was not meeting developmental milestones, and his parents and physician were concerned. The team turned to the ambulatory EEG.

“We got a really good study,” says Dr. Piantino. “This will guide his therapy.”

In another instance, neonatologists at Sunnyside Medical Center were able to control a newborn baby’s seizures within 48 hours when they turned to the ambulatory/continuous monitoring EEG test—after the routine EEG didn’t reveal any unusual brain activity.

“I have been a pediatric neuro-intensivist at two big centers, in Seattle and Chicago,” Dr. Piantino says, “and I can say with confidence that this child received state-of-the-art treatment.”

 

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Portraits in Partnership: A manager's point of view

Region
Request Number
VID_115_POV_manager
Long Teaser

This video shows what it's like to work in Partnership at Kaiser Permanente from a manager's point of view.

Communicator (reporters)
Non-LMP
Editor (if known, reporters)
Tyra Ferlatte
Video Media (reporters)
Download File URL
VID-115_Manager_POV/VID-115_ManagerPOV.zip
Running Time
2:15
Status
Released
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Environmental Services Manager Leonard Hayes has built a workplace where each of his 150 employees has a voice. Watch this short video to hear his perspective on how the Labor Management Partnership at Kaiser Permanente helps him solve problems and improve safety with his team.

 

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Portraits in Partnership: A physician's point of view

Region
Topic
Request Number
VID_116_POV_physician
Long Teaser

This video shows what it's like to work in Partnership at Kaiser Permanente from a physician's point of view.

Communicator (reporters)
Non-LMP
Editor (if known, reporters)
Tyra Ferlatte
Video Media (reporters)
Download File URL
http://content.jwplatform.com/videos/i2Hf9UZ0-iq13QL4R.mp4
Running Time
2:22
Status
Released
Tracking (editors)
Date of publication

With the advent of the Labor Management Partnership, the physician “is not in charge," but rather just “another perspective at the table,” says Brent Arnold, MD. Watch this short video to see one physician's perspective of the LMP.

 

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Portraits in Partnership: A union worker's point of view

Request Number
VID_114_POV_union_worker
Long Teaser

This video shows what it's like to work in partnership at Kaiser Permanente from a union worker's point of view.

Communicator (reporters)
Non-LMP
Editor (if known, reporters)
Tyra Ferlatte
Video Media (reporters)
Download File URL
VID-114_union_worker_POV/VID-114_UnionWorkerPOV.zip
Running Time
2:30
Status
Released
Tracking (editors)
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When Lab Assistant Cher Gonzalez talks, her manager and facility leaders listen. That's just one of the many benefits, she says, of working in the Labor Management Partnership at Kaiser Permanente. Watch this short piece to see a union worker's perspective of the LMP.

 

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Free to Speak

Submitted by Laureen Lazarovici on Thu, 07/16/2015 - 15:32
Keywords
Request Number
sty_Hank44_Tyson
Long Teaser

Bernard Tyson,chairman and CEO of Kaiser Permanente and the son of a union carpenter, on the role of the labor movement in our workplace's history. From the Summer 2015 Hank.

Communicator (reporters)
Tyra Ferlatte
Editor (if known, reporters)
Tyra Ferlatte
Photos & Artwork (reporters)
Unions help create a "free to speak" culture at KP, says Chairman and CEO Bernard Tyson.
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Free to Speak
Deck
How unions help create KP's culture of openness
Story body part 1

I’ve had the privilege of working for Kaiser Permanente for more than 30 years, and it was clear to me from day one that there is something different about our organization and the people who work here.

We’re big, with more than 175,000 employees and 18,000 physicians who provide coverage and care for more than 10 million members. What makes us unique, though, is our mission—to provide high-quality and affordable health care and to improve the health of our members and the communities we serve—and the actions, behaviors and decisions we take to support our mission. We walk the talk.

Our success these past 70 years has been the result of a lot of tremendous work and effort, individually and collectively, by hundreds of thousands of people. Today, we are fortunate to have great people working in all parts of the organization who are well-informed, highly motivated and focused on fulfilling our mission. We have leaders at every level who are delivering better health for all.

Early in my career at Kaiser Permanente, I gained an appreciation for the important role labor has played throughout our history. In fact, labor plays a broader and very different role at Kaiser Permanente than it does in many companies across America. Part of the reason we have worked well with labor is that even when we’ve had disagreements, unions have demonstrated a lasting interest in the success of Kaiser Permanente and the employees they represent, especially during challenging times.

I also have a personal appreciation for the role of labor in our society. My father belonged to a carpenters union. Unions were a voice advocating for the American dream for my family—saying my father should get work, he should be fairly paid, he should be treated right. My father had the jobs he had and the job protection he had because of the unions stepping up and speaking out.

At Kaiser Permanente, we place a tremendous value on creating and maintaining an environment where people not only feel comfortable speaking out but are encouraged to do so—and the Labor Management Partnership unions are actively supporting this culture. We want everyone in this organization sharing their best thinking every day, so we can create the best experiences for our members and patients, no matter where, when or how they come in contact with Kaiser Permanente—which is the essence of One KP.

As we look to the future, we need to continue to bring our best thinking forward during a time of dramatic change in health care. We need to have the mindset that we are going to embrace this change and lead the industry in charting the course for 21st century health in this country, so we can carry on the legacy of Kaiser Permanente for many years to come.

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SuperScrubs: Together Another 70 Years

Submitted by Beverly White on Wed, 07/15/2015 - 17:06
Tool Type
Format
Role
hank44_superscrubs_70_years

In this edition of Hank magazine's full-page comic, we celebrate 70 years of Kaiser Permanente. From the Summer 2015 Hank.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
SuperScrubs: Together Another 70 Years

Format:
PDF (color or black and white)

Size:
8.5" x 11"

Intended audience:
Anyone with a sense of humor.

Best used: 
This full-page comic celebrates 70 years of Kaiser Permanente.  Post on bulletin boards, in break rooms and other staff areas.

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Creating A Contagious Commitment for Change

Submitted by Laureen Lazarovici on Fri, 05/29/2015 - 16:53
Tool Type
Format
Keywords
Topics
ppt_Jackie Lynton 2015 slides

Change agent Jackie Lynton of the British National Health Service provides tips on how to catch the contagious commitment to change.

Laureen Lazarovici
Tyra Ferlatte
Tool landing page copy (reporters)
Creating A Contagious Commitment for Change

Formats:
PowerPoint and PDF

Size:
20 slides 

Intended audience:
UBT co-leads, sponsors, improvement advisors and innovation champions

Best used:
Integrate these curated slides into presentations aimed at making change in the workplace. Print out and post on bulletin boards.

 

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May/June 2015 Bulletin Board Packet

Submitted by Kellie Applen on Wed, 05/27/2015 - 13:46
Tracking
Due Date
Flash
Date of publication/first primary use
eStore Categories

Format: Printed posters and pocket-sized cards on glossy card stock 

Size: Three 8.5” x 11” posters and three 4" x 6" cards

Intended audience: Frontline staff, managers and physicians

Best used: On bulletin boards in break rooms and other staff areas, and at UBT meetings for team discussion and brainstorming

Description: This packet contain useful materials for UBTs, such as: