Communication

Format:
PDF

Size:
One page, 8.5" x 11"

Intended audience:
Unit based teams and UBT co-leads

Best used:
Use these brainstorming techniques to generate ideas, create options, and involve everyone in the problem-solving process.

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
Find inspiration in these tips for effective, engaging presentations to make yours even better.

Format:
PDF and Word DOC

Size:
18 pages, 8.5" x 11"

Intended audience:
Unit-based team members and co-leads, frontline managers, workers and physicians

Best used: 
A quick reference guide with a glossary of terms and additional resources.

Format:
PDF and Word DOC

Size:
10 pages; 8.5" x 11"

Intended audience:
Unit-based team co-leads

Best used:
Enhance your communication skills and your UBT's success with these aids and tips.

Format:
PDF and Word DOC

Size:
18 pages, 8.5" x 11"

Intended audience:
Unit-based team members and co-leads, frontline managers, workers and physicians

Best used: 
Learn how to run a proper meeting by setting an agenda, taking notes and planning action items.

Format:
PDF and Word DOC

Size:
Seven pages, 8.5" x 11"

Intended audience:
Unit-based team members and co-leads, frontline managers, workers and physicians

Best used: 
Learn how to communicate the purpose of the UBT and set the stage to work together.

Format:
PDF

Size:
138 pages, 8.5" x 11"

Intended audience:
Unit-based team members and co-leads, frontline managers, workers and physicians

Best used: 
To help UBT co-leads learn how to engage their team in performance improvement. Includes topics on communication, coaching and working with your sponsor.

Format:
PDF

Size:
23 pages, 8.5" x 11" 

Intended Audience:
UBT sponsors and leaders

Best used:
The purpose of this guide is threefold: to clarify how the role of leaders is changing, to provide tools that support leaders in this transition and to provide information about what UBT co-leads and team members are learning. This is section 4.2 of the guide.

Format:
JPG, two-color

Intended audience:
Designers

Best used:
This compressed .jpg file requires less memory than .eps or .tif file types. Use for web and email applications and for multimedia such as PowerPoint presentations.

Format:
GIF, color

Best used:
This small file format uses the minimum amount of information possible. Use it for web and multimedia such as PowerPoint presentations. The .gif format provides the option of saving with transparent background. You can also use it for simple animations on the web.