Preventive Care

Cooperation Among Departments Helps Women Get Needed Screenings

  • Checking HealthConnect when female health plan members come in for flu shots
  • Working cooperatively among different departments to ensure patients get preventive screenings
  • Building time into clinic schedules for same-day appointments

What can your team do to collaborate with other departments and help make the care experience even better for our members and patients?  What else could your team do to make KP the best place to work and receive care?

 

Meet Your National Agreement: Champions for Health and Safety

Submitted by Laureen Lazarovici on Fri, 05/13/2016 - 00:06
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sty_Hank47_meet your national agreement
Long Teaser

This ongoing feature highlights key sections of the new 2015 National Agreement. First up: Team-based champions for health and safety.

Communicator (reporters)
Non-LMP
Editor (if known, reporters)
Tyra Ferlatte
Photos & Artwork (reporters)
Health is a team sport for these colleagues at the lab at the South Bay Medical Center in Southern California, including members of UFCW Local 770 and SEIU-UHW, who take Instant Recess® together.
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Champion the Cause

Health, wellness and safety is in a team's best interest. And it can really pay dividends when everyone takes part.

Of course, a champion can help push a program in the right direction and get everyone moving.

Take part in the activities your team's Health and Safety Champion organizes. Learn more about what the champions can do. 

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Meet Your National Agreement
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By helping create a better workplace, new advocates also help improve patient care
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Rotonya Parker decided her journey to a healthier lifestyle could use some traveling companions.

She was already eating better and being more active when she learned that her unit-based team needed a Health and Safety Champion.

“I thought I should volunteer because doing it as a team would be an extra incentive,” says Parker, an external referral coordinator in Atlanta and a member of UFCW Local 1996. Since stepping up, she’s shared healthy recipes with her team and is planning a contest to see who walks the most.

Her activities help her UBT fulfill part of the 2015 National Agreement: The latest Path to Performance requires that Level 1 UBTs identify a Health and Safety Champion, who will help build the “culture of health and safety” required of Level 5 teams.

UBTs began identifying champions last fall. In January, they all received “Walk & Roll” buttons to help encourage their colleagues. They got going with an emphasis on walking and moving. In February, the theme was speaking up at work about safety concerns. Each month has a new focus.

With 32 years at Kaiser Permanente in Los Angeles under his belt, Darren “Tree” Wallace, a lead attendant in environmental services (EVS), offered to be his UBT’s champion. EVS departments frequently have a higher rate of workplace injuries, Wallace notes, so safety is key. Members of his UBT share daily tips about everything from how to avoid needle sticks to the proper way to push and pull.

“You don’t want to be old, retired and injured,” says Wallace, a member of SEIU-UHW. “You have to make sure your body is safe at work and at home.”

Take a break to thrive

For Johnyia King Turner, RN, a UFCW Local 400 member in the Mid-Atlantic States, volunteering to help her UBT as a champion was an obvious choice. Turner, who recently began working in Gastroenterology at Largo Medical Center in Maryland, frequently held two-minute thrive breaks when she worked at Capitol Hill Medical Center in Washington, D.C.

“We did squats, wall push-ups or ran in place,” Turner says. As lead nurse, she also presented safety messages in UBT meetings and paused during the workday to have quick safety conversations.

She says the messages were well received: “If you are not healthy and you are not safe, it decreases productivity and we can’t assist the members.” 

She’s excited to have a formal title to go with her passion. “I have my Walk & Roll button, and I encourage everyone to walk the stairs,” she says—and adds, laughing, “Now that I’m official, I can really go run my mouth and tell people what they need.”

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Making Early Detection Easy

Request Number
VID-131_Making_Early_Detection_Easy
Long Teaser

By working in partnership and leveraging the power of Kaiser Permanente's electronic health records, this eye care team at Redwood City Medical Center helps patients get the cancer screenings they need.

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Non-LMP
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VID-131_Making_Early_Detection_Easy/VID-131_Making_Early_Detection_Easy_720e.mp4
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By working in partnership and leveraging the power of Kaiser Permanente's electronic health records, this eye care team at Redwood City Medical Center helps patients get the cancer screenings they need.

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When the Game Changes, Change Your Game

Request Number
VID-133_when_the_game_Changes
Long Teaser

A unit-based team at Kaiser Permanente's Capitol Hill Medical Center in Washington, D.C. helps its department adjust to a big jump in membership--and improves patient care at the same time.

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VID-133_When_the_Game_Changes/VID-133_When_the_Game_Changes_720e.zip
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3:15
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This short video shows how a unit-based team at Kaiser Permanente's Capitol Hill Medical Center in Washington, D.C. is adjusting to a big jump in membership—and improving patient care at the same time.

 

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For the Love of Kids

Submitted by Laureen Lazarovici on Tue, 12/22/2015 - 16:35
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sty_Hank46_love_of_kids
Long Teaser

An oncology nurse sprouts a farm-to-table program for elementary school students in a low-income neighborhood.

Communicator (reporters)
Jennifer Gladwell
Editor (if known, reporters)
Tyra Ferlatte
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Maria Peyer, an oncology nurse and member of OFNHP/ONA helps Isaias Contreras-Chavez and Justin Dodds learn healthy habits for life.
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Make a Difference Today

The 2015 National Agreement between Kaiser Permanente and the Coalition of KP Unions calls for union engagement in Community Benefit programs; stay tuned for more opportunities. In the meantime, you can:

 

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For the Love of Kids
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A farm-to-table program in a low-income neighborhood
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On a warm fall afternoon, nearly 35 children are bouncing off the walls as they get ready to leave the classroom and head out to their elementary school’s garden. They’re all members of an after-school garden club and cooking class called Edible Olympic. It’s the brainchild of Maria Peyer, an oncology nurse and team co-lead at the Longview Kelso Medical Office in Kaiser Permanente’s Northwest region and her husband, elementary school teacher Michael Bixby.

The kids can barely contain their excitement as Bixby tries to calm them down so they can listen to the afternoon’s agenda.

“The sooner you settle down and be quiet, the quicker I can finish what I need to say and you can get outside,” he implores the class.

Quickly, the hubbub settles. Bixby goes over what needs to be done: plant blueberry bushes, dig a hole for a tree, and remove bamboo sticks. He also reviews the Garden Guidelines, which include listening with respect, walking (no running) in the garden, and asking for permission before picking anything. Then he asks, “Whose garden is it?” and gets a resounding and loud, “Ours!” as everyone heads outside to get to work.

The students attend Olympic Elementary School in Longview, Washington. They don’t have many advantages: More than 20 percent of the city’s population is below the federal poverty line, and 90 percent of the school’s students participate in the free or reduced-price lunch program. Many experience food insecurity regularly, not knowing if they’ll have enough—or any—food to eat.

Income-related health disparities

There are well-documented health disparities related to low income, and these kids are at risk. Edible Olympic is helping address that vulnerability, teaching the kids about healthy food and how to prepare it, laying the foundation for good eating habits that last a lifetime. It’s an example of how partnership principles expand naturally and necessarily into the community; the new 2015 National Agreement includes commitments to jointly work on improving the health of the communities we serve.

The Longview project grew out of a Kaiser Permanente adult cooking class recommended for oncology patients, one that focuses on a plant-based diet. Peyer says that after moving to Longview, she and her husband were struck by the limited resources available to the children in the community.

“We wanted to affect change as directly as possible,” says Peyer, an OFNHP/ONA member. “So we dove headfirst into Edible Olympic. We didn’t want to spend time in meetings, we just wanted to get in the dirt and the kitchen—and that’s what we did.”

She sought support from Thriving Schools, one of Kaiser Permanente’s Community Benefit programs. She forged partnerships with the school’s Parent-Teacher Organization and the Lower Columbia School Gardens, a nonprofit that helps schools create garden programs. Local stores donated money. High school students from Longview and Portland also are participating.

“The kids, their parents and the greater community have embraced the efforts and confirmed that our hunches were right,” Peyer says.  “Good, healthy, real food, prepared simply, with love and in community, can be life transforming.”

Members of the Oncology unit-based team are supporting the project, too, donating money and time; four KP employees help staff the cooking class.

“Volunteering in the community gives us at KP a chance to share our skills and our approach to supporting good health,” says Elizabeth Engberg, the Northwest’s Thriving Schools program manager. “It also helps us learn about our members—where they live, work, learn and play, because that’s a huge part of what affects their health. Schools are the best place to do this.”

Overwhelming participation

The program has had overwhelming and unexpected participation.

“The idea was that this project would launch with eight to 10 kids. We had 60 kids come to the information session,” Peyer says, which prompted an instant expansion from one to two sessions. The kids work in the garden on Thursday afternoons, and on Fridays, they walk across the field to the middle school, where they are able to use the home economics classroom for cooking class. The sessions run for five weeks and end with a celebration where the kids cook a complete meal and share with their friends and family.

The first session got under way last spring. A grassy patch of the school’s property was selected as the site for the garden, and the children got seeds started indoors. As weather allowed, the ground was prepared. While they waited for their seedlings to be ready to plant, the kids were introduced to kitchen safety and how to prepare the food they were just beginning to grow.

In the cooking class, kids have a healthy snack, then work in small groups to prepare the dish of the week. When the cooking is done, they gather together  and enjoy their meal. The kids leave with a bag of groceries so they can cook the meal at home.

“In some cases, this may be the healthiest meal the family may eat during the week,” Peyer says.

On that fall day out in the garden, the kids in the second session organized quickly after studying the garden map Bixby brought along for reference. They divided themselves into groups and got to work with shovels, buckets and plants to complete the day’s activities.

One of the choices they faced was whether to extend the blueberries to the fence or stop a few feet in to allow for a foot path. Several kids piped up with ideas. The decision got made after 11-year-old Christian Aguibar offered his opinion.

“We can grow more things if we don’t have a walkway,” Christian said, “so let’s not have one.”

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How a Flu Shot Can Help Catch Cancer

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VID-118_flu_shot_catch_cancer
Long Teaser

Don’t be surprised to have your medical record checked when you walk in for a flu shot at Lakewood Medical Office in Denver, Colorado. Medical Imagining and the Flu Clinic teams worked together to identify patients who needed a mammogram.

Communicator (reporters)
Jennifer Gladwell
Editor (if known, reporters)
Tyra Ferlatte
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Download File URL
VID-117_flu_shot_catches_cancer/VID-117_flushot_catches_cancer_v2_720e.zip
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4:28
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Kaiser Permanente members in Colorado got a little extra care and attention last year when they came for their flu shots at the Lakewood Medical Office. Medical Imagining and the Flu Clinic teams worked together to identify patients who needed a mammogram.

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Postcard: Quality: Mid-Atlantic States Primary Care

Submitted by Beverly White on Fri, 05/15/2015 - 16:54
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This postcard, which appears in the May/June 2015 Bulletin Board Packet, features a UBT from the Mid-Atlantic States that was able to increase the percentage of patients whose blood pressure was under control.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Postcard: Quality: Mid-Atlantic States Primary Care

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Frontline employees, managers and physicians

Best used:
Share this on bulletin boards, in break rooms and other staff areas to gain ideas for increasing the percentage of patients whose blood pressure is under control. 

Read the story and share the PPT on this team's work.

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Postcard: Quality: Colorado Imaging and Flu Clinic

Submitted by Beverly White on Fri, 05/15/2015 - 16:30
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bb2015_Postcard_ Quality_Lakewood_Medical_Offices_Colorado

This postcard, which appears in the May/June 2015 Bulletin Board Packet, features a Colorado team that worked with its flu clinic colleagues to get more members in for mammography screenings.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Postcard: Quality_Colorodo Imaging and Flu Clinic

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Frontline employees, managers and physicians

Best used:
This collaboration between an imaging UBT and its flu clinic colleagues put members due for a mammography screening front and center. Post on bulletin boards, in break rooms and in other staff areas.

Share the PPT.

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PPT: Primary Care UBT Helps Control Blood Pressure

Submitted by Beverly White on Fri, 05/15/2015 - 12:57
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This PowerPoint slide from the May/June 2015 Bulletin Board Packet features a Burke Primary Care UBT from the Mid-Atlantic States that was able to increase the percentage of patients whose blood pressure was under control.

Non-LMP
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PPT: Quality - Primary Care UBT Helps Control Blood Pressure

Format:
PPT

Size:
1 Slide

Intended audience:
LMP employees, UBT consultants, improvement advisers

Best used: 
Inspire your team members with the methods and results of this Primary Care UBT in helping patients get and keep their blood pressure under control.

 

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PPT: Imaging and Flu Clinic Staff Increase Mammography Screenings Beverly White Fri, 05/15/2015 - 12:12
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PPT: Service - Primary Care UBT Gives Gift of Time
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Format:
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Size:
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Intended audience:
LMP employees, UBT consultants, improvement advisers

Best used:
This PowerPoint features a Colorado Medical Imaging UBT at Lakewood Medical Center that worked with its flu clinic colleagues to bring attention to members who were due for a mammography screening. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente. 

ppt_Imaging_and_flu_clinic_staff_increase_mammography_screenings

This PowerPoint slide from the May/June 2015 Bulletin Board Packet features a Colorado Medical Imaging UBT at Lakewood Medical Center that worked with its flu clinic colleagues to bring attention to a member who was due for a mammography screening.

Non-LMP
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