Quality

Poster: Bolder Communication Helps Diagnose Malnutrition

Submitted by Kellie Applen on Wed, 06/06/2012 - 16:03
Region
Northern California
Tool Type
Posters
Format
PDF
Topics
Quality
Role
Frontline Managers
Frontline Physicians
Frontline Workers
Content Section
Postcards to Posters
Taxonomy upgrade extras
bulletin board packet
bb_communication_malnutrition_ncal

This poster features a Nothern California team that improved communication and its ability to diagnose malnutrition.

Non-LMP
Tool landing page copy (reporters)
Poster: Bolder Communication Helps Diagnose Malnutrition

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
Gain inspiration from this Northern California team that improved communication and its ability to diagnose malnutrition.

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PPT: Better Workflow Controls Blood Pressure

Submitted by Kellie Applen on Wed, 06/06/2012 - 15:30
Region
Mid-Atlantic States
Tool Type
PowerPoints
Format
PPT
Keywords
Mid-Atlantic States
MD
Largo
workflow
Topics
Chronic Disease Management
Performance Improvement
Role
Frontline Managers
Frontline Workers
UBT Consultants & UPRs
Content Section
Postcards to Posters
Taxonomy upgrade extras
bulletin board packet
ppt_workflow_blood_pressure_MAS

This PowerPoint features a Maryland team that got more hypertensive patients' blood pressure under control.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Poster: Better Workflow Controls Blood Pressure

Format:
PPT

Size:
1 slide

Intended audience:
LMP staff, UBT consultants, improvement advisers

Best used:
Share this with your team to gain inspiration from this Maryland UBT that got more hypertensive patients' blood pressure under control.

 

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Poster: Fighting the Flu Face to Face

Submitted by Kellie Applen on Fri, 04/27/2012 - 15:33
Region
Southern California
Tool Type
Posters
Format
PDF
Keywords
Orange County
flu shot
vaccine
facilitywide UBT
Topics
Patient Safety
Workplace Safety
Role
Frontline Managers
Frontline Physicians
Frontline Workers
Content Section
Postcards to Posters
Taxonomy upgrade extras
bulletin board packet
bb_fighting_flu

This poster features a UBT encompassing our entire facility that successfully encouraged more employees to get the flu shot.

Non-LMP
Tool landing page copy (reporters)
Poster: Fighting the Flue Face to Face

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
This poster, for bulletin boards, in break rooms and other staff areas, features an all-facility UBT that successfully encouraged more employees to get the flu shot.

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Workflow Helps Patients Control Blood Pressure

Submitted by anjetta.thackeray on Fri, 04/20/2012 - 14:39
Region
Mid-Atlantic States
Keywords
Quality Conference
Topics
Clinical Outcomes
Role
Frontline Managers
Frontline Physicians
Frontline Workers
Hank
Summer 2012
Request Number
pdsa_MAS_Largo_primarycare_bloodpressure
Long Teaser

Snapshot shows how a Mid-Atlantic States team controlled blood pressure with improved workflow.

Communicator (reporters)
Non-LMP
Editor (if known, reporters)
Non-LMP
Notes (as needed)
Team presented at Quality Conference with Burke, VA, team
Photos & Artwork (reporters)
Cindy O'Brien, labor co-lead (left), and Cynthia Fields, management co-lead
Only use image in listings (editors)
not listing only
Learn more (reporters)

Cynthia K. Fields, Cynthia.K.Fields@kp.org

Cynthia O’Brien, Cynthia.H.O'Brien@kp.org

Additional resources

The team presented its work at the 2012 National Quality Conference: http://kpnet.kp.org/qrrm/quality2/conference2/nqc12/presentations/B/B3upload.pdf

Collaborate (reporters)
Collaborate
Throughput/Flow
Status
Released
Tracking (editors)
Filed
Flash
Story content (editors)
Headline (for informational purposes only)
Workflow Helps Patients Control Blood Pressure
Deck
Team went "all-hands" to keep hypertension in check
Byline
Anjetta McQueen
Story body part 1

The Largo Medical facility had 11,400 members with uncontrolled blood pressure, which represented the highest percentage in the Mid-Atlantic States region.

Largo’s Adult Primary Care department, with its diverse team of nurses, physicians, certified nursing assistants, nurse practitioners, pharmacists and receptionists, wanted to see who was slipping through the cracks in terms of blood-pressure management—and why.

And for good reason.

National studies show that for every 36 patients with hypertension whose blood pressure is brought under control, one life is saved from a heart attack or stroke.

The team decided to take action against the care gaps by following up machine blood pressure readings with manual readings. They sent the patients with repeat high blood pressure readings to a nurse practitioner or pharmacist for further treatment or counseling.

For the CNAs, they provided tips on better techniques for taking blood pressure to get accurate readings. To reach more patients with chronic hypertension, the team increased outreach calls for each receptionist to an average of 20 names each week.

But they also added reward to the work and posted weekly certificates acknowledging staff members who were the highest performing or most improved in number of outreach calls and number of blood pressure checks.

“Our approach is to address every elevated blood pressure at the point of contact in all clinical areas,” says management co-lead Cynthia K. Fields, RN, clinical operations manager. “The all-hands-on-deck approach is the key to our success.”

In four months, the team exceeded its goal with 73.6 percent of hypertensive patients with blood pressure under control.

“The providers and staff know that they work hard every day,” says Cynthia O’Brien, nurse practitioner, labor co-lead and union shop steward. “But transparent data showing improvements week by week allowed them to see the fruits of their labor.”

The team also began spreading successful practices to the specialty departments within the Largo Medical Offices so when patients have appointments there, they will get their blood pressure checked and managed.

As part of their efforts, the team ensured no patient with a repeat high-blood pressure reading left the facility without a plan of care based upon individual needs. The improved workflow also improved communications and morale. 

For more about this team's work to share with your team and spark performance improvement ideas, download a PowerPoint.

 

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PowerPoint: Errors Drop With Pre-Op Double up

Submitted by Kellie Applen on Tue, 02/07/2012 - 15:21
Region
Colorado
Tool Type
PowerPoints
Format
PPT
Keywords
PDSA
Colorado
missed antiobiotic orders
Ambulatory Surgery Center
Topics
Service
Role
Frontline Managers
Frontline Workers
UBT Consultants & UPRs
Taxonomy upgrade extras
lmpartnership.org
ppt_co_errors_drop_preop_doubleup

This PowerPoint slide highlights a team that reduced missed antibiotic orders by having two nurses check antibiotic orders.

Non-LMP
Tool landing page copy (reporters)
PowerPoint: Errors drop with pre-op double up

Format:
PPT

Size:
1 slide

Intended audience:
LMP staff, UBT consultants, improvement advisers

Best used:
This PowerPoint slide highlights a team that reduced missed antibiotic orders by having two nurses check antibiotic orders. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

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Poster: Errors Drop With Pre-Op Double up

Submitted by Kellie Applen on Fri, 01/06/2012 - 16:43
Region
Colorado
Tool Type
Posters
Format
PDF
Keywords
PDSA
Colorado
missed antiobiotic orders
Ambulatory Surgery Center
Topics
Service
Role
Frontline Managers
Frontline Physicians
Frontline Workers
Content Section
Postcards to Posters
Taxonomy upgrade extras
bulletin board packet
bb_co_errors_drop_preop_doubleup

This poster highlights a team that reduced missed antibiotic orders by having two nurses check antibiotic orders.

Non-LMP
Tool landing page copy (reporters)
Poster: Errors drop with pre-op double up

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
This poster, highlighting a team that reduced errors by having two nurses check antibiotic orders, can be placed on bulletin boards, in break rooms and in other staff areas.

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Powerpoint: Cute Kids Inspire Clean Hands

Submitted by Kellie Applen on Wed, 11/02/2011 - 11:27
Region
Southern California
Tool Type
PowerPoints
Format
PDF
Keywords
South Bay Medical Center
clean hands
Topics
Patient Safety
Role
Frontline Managers
Frontline Workers
UBT Consultants & UPRs
Content Section
Postcards to Posters
Taxonomy upgrade extras
lmpartnership.org
ppt_cute_kids_clean_hands

This Powerpoint slide highlights a team that boosted its scores on hand-washing observation surveys.

Non-LMP
Tool landing page copy (reporters)
Powerpoint: Cute kids inspire clean hands

Format:
PPT

Size:
1 slide

Intended audience:
LMP staff, UBT consultants and performance improvement advisers

Best used:
This Powerpoint slide highlights a team that boosted its scores on hand-washing observation surveys. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

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Powerpoint: Nurses Help Newborns Get Closer to Moms

Submitted by Kellie Applen on Wed, 11/02/2011 - 11:10
Region
Hawaii
Tool Type
PowerPoints
Format
PPT
Keywords
Hawaii
skin-to-skin contact
Topics
Quality
Role
Frontline Workers
UBT Consultants & UPRs
Content Section
Postcards to Posters
Taxonomy upgrade extras
bulletin board packet
ppt_nurses_newborns_mom

This Powerpoint slide highlights a team that increased the percentage of newborns spending at least 60 minutes with their mothers in skin-to-skin contact right after birth.

Non-LMP
Tool landing page copy (reporters)
Poster: Nurses help newborns get closer to moms

Format:
PPT

Size:
1 slide

Intended audience:
LMP staff, UBT consultants, performance improvement advisers

Best used:
This Powerpoint slide highlights a team that increased the percentage of newborns spending at least 60 minutes with their mothers in skin-to-skin contact right after birth. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

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Powerpoint: Neonatal Unit's "3 C's" for Outstanding Service

Submitted by Kellie Applen on Mon, 10/17/2011 - 18:14
Region
Southern California
Tool Type
PowerPoints
Format
PPT
Keywords
Plan
Do
Study
Panorama City
act cycle
Topics
Quality
Role
Frontline Workers
UBT Consultants & UPRs
UBT Co-Leads
Content Section
Postcards to Posters
Taxonomy upgrade extras
presentation
pp_easing_pain_babies_families

This Powerpoint slide spotlights a Neonatal Intesive Care Unit that improved families' understanding and perception of their infant's pain management.

Non-LMP
Tool landing page copy (reporters)
Powerpoint: Neonatal unit's '3 C's' for oustanding service

Format:
PPT

Size:
1 Slide

Intended audience:
LMP staff, UBT consultants, improvement advisers

Best used:
This Powerpoint slide spotlights a Neonatal Intesive Care Unit that improved families' understanding and perception of their infant's pain management. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

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Powerpoint: Easing the Pain for Babies and Families

Submitted by Kellie Applen on Wed, 10/12/2011 - 16:24
Region
Southern California
Tool Type
PowerPoints
Format
PPT
Keywords
Panorama City
Topics
Quality
Role
Frontline Managers
Frontline Workers
UBT Consultants & UPRs
Content Section
Postcards to Posters
Taxonomy upgrade extras
presentation
pp_easing_pain_babies_families

This Powerpoint slide spotlights a Neonatal Intensive Care Unit that improved families' understanding and perception of their infant's pain management.

Non-LMP
Tool landing page copy (reporters)

Format:
PPT

Size:
1 slide

Intended audience:
LMP staff, UBT consultants, improvement advisers

Best used:
This Powerpoint slide spotlights a Neonatal Intesive Care Unit that improved families' understanding and perception of their infant's pain management. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

Released
Tracking (editors)
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