Wait times

Format:
PPT

Size:
1 Slide

Intended audience:
LMP employees, UBT consultants, improvement advisers

Best used:
This PowerPoint slide features an optical team that lowered glasses redo rates. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente. 

Format:
PPT

Size:
1 slide

Intended audience:
LMP staff, UBT consultants and improvement advisers

Best used:
This PowerPoint slide features a team at the Honolulu Clinic that reduced patient wait times by making one nurse responsible for giving injections each day. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

Format:
PPT

Size:
1 Slide

Intended audience:
LMP staff, UBT consultants, improvement advisers

Best used:
This slide spotlights a team that cut wait times in half by nipping the need for repeat studies. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and staff

Best used:
This poster, for use on bulletin boards in break rooms and other staff areas, features a surgery team that found a way to make waiting less painful.

Format:
PowerPoint slide

Size:
8.5" x 11"

Intended audience:
Frontline teams, managers, sponsors, physicians

Best used:
This one-page slide showing how an inpatient transport team in San Jose, CA reduced tranport times through a centralized dispatch system. Include in meetings or presentations as an example of UBT performance improvement in Northern California.

You might also be interested in the snapshot about this team.

Format:
PowerPoint slide

Size:
8.5" x 11"

Intended audience:
Frontline teams

Best used:
Include this one-page slide in UBT meetings presentations and huddles as an example of how to reduce patient wait times.

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
This poster, suitable for bulletin boards in break rooms and other staff areas, spotlights a Radiology team that sped up service by converting a closet into a dressing room.

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Union coalition-represented employees and frontline managers

Best used:
Use this poster, featuring medical assistant Kris Gardner sharing some patient interaction tips, on bulletin boards, in break rooms and other staff areas.