The Kaiser Permanente Labor Management Partnership: The First Five Years
This case study analyzes the evolution of the Labor Management Partnership at Kaiser Permanente from its inception in 1997 to June 2002 and identifies a set of critical issues and challenges the parties will face in moving forward.
Intended audience: Health workers and professionals interested in improving care
Original use: From a workshop by Helen Bevan of the British National Health Service Institute for Innovation and Improvement. The workshop showed participants how to:
Understand the evidence and make the case for a new way of thinking about health and service improvement
Apply 5 key principles for achieving radical change in order to:
generate change and improvement by connecting with hearts and minds
unleash energy to mobilize large-scale change in a health care setting
build a sense of shared commitment to sustain improvement
Social Movements: Theory and Practice -- Helen Bevan
Helen Bevan's presentation from the 2009 Union Delegates Conference, April 17-19 in San Jose, California.
The purpose of the Unit-Based Team (UBT) Toolkit is to supply job aids, tools and templates for unit-based team co-leads to use in leading their teams as they engage in performance improvement and learning. The toolkit is organized into nine sections. This is Section 9.
The purpose of the Unit-Based Team (UBT) Toolkit is to supply job aids, tools and templates for unit-based team co-leads to use in leading their teams as they engage in performance improvement and learning. The toolkit is organized into nine sections. This is Section 8.
The purpose of the Unit-Based Team (UBT) Toolkit is to supply job aids, tools and templates for unit-based team co-leads to use in leading their teams as they engage in performance improvement and learning. The toolkit is organized into nine sections. This is Section 7.
The purpose of the Unit-Based Team (UBT) Toolkit is to supply job aids, tools and templates for unit-based team co-leads to use in leading their teams as they engage in performance improvement and learning. The toolkit is organized into nine sections. This is Section 6.
The purpose of the Unit-Based Team (UBT) Toolkit is to supply job aids, tools and templates for unit-based team co-leads to use in leading their teams as they engage in performance improvement and learning. The toolkit is organized into nine sections. This is Section 5.