PPT: New Printers Lead to Shorter Lines

Submitted by Kellie Applen on Fri, 10/26/2012 - 15:48

This PowerPoint slide, from the November/December 2012 Bulletin Board Packet, features a Colorado UBT that saved money and reduced customer complaints by tackling a printer problem.

Non-LMP
Status
Released
Region
Colorado
Tool Type
PowerPoints
Format
PPT
Keywords
Colorado
November Bulletin Board 2012
Franklin Medical Office
Topics
Service
Role
Frontline Workers
UBT Consultants & UPRs
Content Section
Postcards to Posters
Taxonomy upgrade extras
lmpartnership.org
ppt_colo_printers_shorter_lines
Tool landing page copy (reporters)

Format:
PPT

Size:
1 Slide

Intended audience:
LMP employees, UBT consultants, improvement advisers

Best used:
This PowerPoint slide features a Colorado UBT that saved money and reduced customer complaints by tackling a printer problem. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

Headline (for informational purposes only)
PPT: UBT tackles printer problem
Tracking (editors)
Date of publication
Obsolete (webmaster)
not migrated
Archived content
Live, non-archived content
Medium Teaser

This slide features a Colorado UBT that saved money and reduced customer complaints by tackling a printer problem.

Short Teaser

A Colorado UBT saves money and reduces customer complaints.

This has been edited
1
Content Type
Tool
Content Goal
Instruct
Subject
Affordability
Customer service
Service
Customer satisfaction
Efficiency
Technology
Value Compass Concepts
Member services
Departments
Unit-based team concepts
Patient satisfaction
Performance improvement
Health Care Concepts