PPT: Optical Team Makes Fewer Fixes to Glasses

Submitted by Kellie Applen on Mon, 08/27/2012 - 16:54

This PowerPoint slide, from the September 2012 Bulletin Board Packet, features an optical team that lowered glasses redo rates.

Non-LMP
Status
Released
Region
Southern California
Tool Type
PowerPoints
Format
PPT
Keywords
PDSA
Fontana
small test of change
Redlands
Visions Essential Optical Center
Topics
Service
Role
Frontline Workers
UBT Consultants & UPRs
ppt_optical_redlands
Tool landing page copy (reporters)

Format:
PPT

Size:
1 Slide

Intended audience:
LMP employees, UBT consultants, improvement advisers

Best used:
This PowerPoint slide features an optical team that lowered glasses redo rates. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente. 

Headline (for informational purposes only)
Poster: Optical team makes fewer fixes to glasses
Tracking (editors)
Date of publication
Obsolete (webmaster)
not migrated
Archived content
Live, non-archived content
Medium Teaser

This slide features an optical team that lowered glasses redo rates.

Short Teaser

This slide features a UBT that lowered glasses redo rates.

This has been edited
1
Subject
Unit-based teams
Member Patient Satisfaction
Wait times
Optical returns
Affordability
Unit-based team concepts
Patient satisfaction
Service
Value Compass Concepts
Efficient processes